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- Tasks: Lead a vibrant pub, manage staff, and create unforgettable customer experiences.
- Company: Join an award-winning business known for its fun atmosphere and high standards.
- Benefits: Enjoy a share of tips, cashback opportunities, and competitive salary with bonuses.
- Why this job: Be part of a diverse team, drive your own ideas, and work with top-quality food and drink.
- Qualifications: Experience in hospitality management is preferred; passion for customer service is a must.
- Other info: Accommodation may be available; we prioritize mental health support for our team.
The predicted salary is between 36000 - 60000 £ per year.
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We are a bold, award-winning business who pride
ourselves in empowering our managers with the autonomy to operate premium, fun businesses
that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs,
restaurants and hotels with
high standards and take a different approach to others; always striving to be
the best we can be.
We are looking for a General Manager to join the family.
The Pavilion Arms is a newly refurbished Bournemouth pub with 11 beautiful boutique bedrooms, located just 15 minutes’ walk from the town centre and its famous beaches, and only a 10 minute walk from the train and bus station.
On the menu we’re passionate about seasonality and locally sourced ingredients, working closely with our suppliers to create exciting takes on British pub classics, and a focus on fresh fish, seafood and steaks. Behind the bar you’ll find award-winning Butcombe beer and cider, and a great selection of wines and cocktails.
Our stylish bedrooms are full of personal touches, with super comfy beds and stunning bathrooms. Whether you’re planning a Bournemouth beach break with the family or a romantic Dorset escape, we’ll make it special.
Outside, our covered terrace area and rear beer garden are perfect spaces for al fresco drinking and dining all year round.
What’s in it for you?
- The chance to work for an award-winning business.
We have won multiple high profile awards over the last few years at the prestigious National Publican Awards including Best Food and Premium Food Offer and Best Managed Pub Co (2024). - A share of ALL TIPS. This can mean an additional £5,000 per annum (approximate).
- Access to Liberation Life – an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
- The opportunity to work for a diverse, eclectic company and gain experience in
a range of businesses and food offers.
We take a collaborative approach to business development, giving
you independence to drive your pub to success and implement your own ideas – the bigger the better! - A competitive salary plus an achievable and substantial bonus scheme. Accommodation may also be available.
- Access to industry leading training and development. We offer bespoke training plans as part
of our ‘Pillars of Progression’ programme. - We offer additional support and coaching from our operations team.
- You will work with some of the best locally sourced food and drink produce,
including our own, award-winning beer! - We will back with you the tools you need to do a great job and have invested significantly
in our properties. - The buzz that comes with team parties,
events, training courses, great suppliers and some of the industry’s
best team rewards, discounts and benefits (including 50% off food on shift). - A business who cares about you. We are
ambassadors for the Burnt Chef Project fighting the stigma of mental health and
working with them to train and support our teams. We also offer an Employee Assistance Program
that is there 24/7 to provide you with support.
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General Manager employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with the unique offerings of The Pavilion Arms. Highlight your passion for locally sourced ingredients and seasonal menus during your conversations, as this aligns with their commitment to quality and creativity in food.
✨Tip Number 2
Showcase your leadership style by discussing how you empower your team. Since they value autonomy and collaboration, share examples of how you've successfully driven a team towards achieving business goals in previous roles.
✨Tip Number 3
Research the awards won by the company, especially at the National Publican Awards. Being knowledgeable about their achievements will demonstrate your genuine interest in the business and its reputation within the industry.
✨Tip Number 4
Prepare to discuss your ideas for enhancing customer experience in a pub setting. Since they encourage innovative thinking, come ready with creative concepts that could elevate the atmosphere and service at The Pavilion Arms.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Take some time to familiarize yourself with the company's values and culture. Highlight how your management style aligns with their focus on empowerment, collaboration, and high standards in hospitality.
Tailor Your CV: Make sure your CV reflects your experience in managing similar establishments. Emphasize your achievements in driving business success, enhancing customer experiences, and leading teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your vision for The Pavilion Arms. Mention specific ideas you have for enhancing the pub's offerings and customer experience.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed teams, implemented innovative ideas, and contributed to a positive work environment in previous roles.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry. Share specific examples of how you've created memorable experiences for customers in previous roles, and highlight your commitment to high standards and quality service.
✨Demonstrate Leadership Skills
As a General Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've motivated and developed your team in past positions. Emphasize your ability to foster a positive work environment.
✨Discuss Your Approach to Business Development
Be ready to talk about your strategies for driving business success. Share ideas on how you would implement innovative concepts or improve existing operations at The Pavilion Arms, showcasing your understanding of the local market and customer preferences.
✨Highlight Your Knowledge of Food and Beverage Trends
Since the role involves working closely with food and drink, demonstrate your knowledge of current trends in the industry. Discuss your experience with locally sourced ingredients and how you would curate a menu that excites customers while maintaining quality.
