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- Tasks: Lead daily restaurant operations, manage staff, and ensure guest satisfaction.
- Company: Join COSMO Restaurants, known for its vibrant dining experiences and commitment to quality.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be a key player in creating memorable dining experiences while maximizing profits.
- Qualifications: Must have advanced English skills and significant managerial experience in hospitality or retail.
- Other info: This role is perfect for those who thrive in fast-paced environments and love leading teams.
The predicted salary is between 36000 - 60000 £ per year.
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Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
You’ll be a commercial leader of your very own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community. This is a commercial role with tons of opportunity to make it your own. Lead a multichannel business, inspire and motivate your team & deliver KPIs through your people.
What you’ll do:
- Drive the financial success of your Pizzeria through strategic and commercial initiatives
- Uphold an unwavering commitment to exceptional quality and safety standards
- Build and lead a winning team through effective recruitment, training, and management
- Exceed customer expectations by delivering unparalleled service that leaves a lasting impression
- Take charge of the day-to-day operations of your Pizzeria, showcasing your leadership skills in every aspect
Who you are:
- Previous management experience in a customer facing sector, ideally hospitality
- A natural leader, able to create and motivate a high performing team
- Exceptional P&L management skills
What we offer:
- Bonus Scheme of up to 25%
- Share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home.
Here you can be yourself.
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.
That’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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General Manager employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Be prepared to discuss specific examples of how you've successfully managed teams in the past, especially in high-pressure environments like restaurants.
✨Tip Number 2
Familiarize yourself with COSMO Restaurants' values and customer service standards. Demonstrating a clear understanding of their operational strategy will set you apart as a candidate who aligns with their mission.
✨Tip Number 3
Prepare to discuss your experience with inventory management and cost control. Highlight any successful strategies you've implemented to optimize profits and manage food supplies effectively.
✨Tip Number 4
Be ready to talk about how you handle customer complaints and ensure guest satisfaction. Share specific instances where you've turned a negative experience into a positive one, showcasing your commitment to customer service.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the General Manager position. Understand the key responsibilities and qualifications required, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your significant experience in managerial roles within hospitality or retail. Provide specific examples of how you've successfully managed operations, staff, and customer service in previous positions.
Showcase Leadership Skills: Demonstrate your leadership abilities by sharing instances where you've boosted staff morale, reduced turnover, or created a positive working environment. Use metrics or outcomes to illustrate your impact.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your understanding of COSMO Restaurants' values and objectives. Explain how your skills and experiences align with their mission to provide high customer service standards.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and motivate a team is crucial. Be prepared to share specific examples of how you've successfully managed staff, boosted morale, and reduced turnover in previous roles.
✨Demonstrate Customer Service Excellence
Highlight your commitment to customer satisfaction. Discuss strategies you've implemented to enhance the dining experience and how you've handled customer complaints effectively.
✨Understand Financial Management
Be ready to talk about your experience with budgeting and financial results. Provide examples of how you've optimized profits through inventory management and cost control in past positions.
✨Familiarize Yourself with Industry Standards
Make sure you know the relevant laws and regulations related to hygiene, health & safety, and food safety. Being knowledgeable about these standards will show that you are serious about maintaining high operational standards.
