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- Tasks: Lead and support teams to ensure customers have an amazing experience at Pret.
- Company: Join Pret, a vibrant food brand at Gatwick Airport, known for its great customer service.
- Benefits: Enjoy competitive pay, free food while working, and discounts when off duty.
- Why this job: Gain valuable skills and career growth opportunities in a fun, fast-paced environment.
- Qualifications: Previous retail supervisory experience and a passion for food and customer service required.
- Other info: Must apply for an airport security pass; training provided by our Training Academy.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for enthusiastic Leaders who will ensure our wonderful customers have the best experience in our shops by supporting, training, and coaching our teams at Pret, Gatwick Airport, Gatwick RH6 0NP GBR.
We offer:
- Competitive hourly pay: £ to £ per hour (including weekly mystery shopper bonus of £ per hour)
- Free food while working (and a 50% discount when not working)
- Outstanding training and development opportunities (over 85% of our Managers started as Team Members)
- Career growth with professional qualifications: Apprenticeships Level 3
- Additional earning opportunities: earn up to £200 cash for successful friend referrals
Our leaders are essential to the smooth running of shifts and take ownership to guarantee the success of our stores, working alongside Managers as the eyes and ears for front of house operations. You'll also gain relevant skills and knowledge that can lead to management opportunities, supported by our Training Academy.
Available Position: Full-time: Shifts spread over 5 days from Monday to Sunday, available from 5:00 am to 2:00 pm.
If you have previous retail supervisory experience and a passion for food and customer service, apply now!
As a Gatwick Airport employee, you will enjoy benefits such as:
- Free parking
- Great discounts on travel to the airport
Note: As this role is based in an airport, all successful applicants will need to apply for an airport security pass (paid for by Pret). You must also be able to provide 5 years of references.
Front of House Leader - Gatwick Airport - Full Time employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader - Gatwick Airport - Full Time
✨Tip Number 1
Familiarise yourself with the specific operations of Pret at Gatwick Airport. Understanding their unique customer service approach and how they manage high volumes of customers can give you an edge during interviews.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in retail or food service. Be ready to share examples of how you've successfully led teams or improved customer experiences in similar settings.
✨Tip Number 3
Show your enthusiasm for the role by researching Pret's values and mission. Being able to articulate how your personal values align with theirs can make a strong impression on the hiring team.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate and train team members. Think of specific instances where you've successfully coached someone to improve their performance, as this is crucial for the Front of House Leader role.
We think you need these skills to ace Front of House Leader - Gatwick Airport - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Front of House Leader position. Tailor your application to highlight relevant experience in retail supervision and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous supervisory roles, skills in training and coaching, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your leadership abilities and passion for customer service. Make sure to align your values with those of Pret.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your previous experience where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Front of House Leader, you'll be expected to support and coach your team. Prepare to discuss your leadership style and provide examples of how you've successfully led a team in the past.
✨Familiarise Yourself with the Company
Research Pret and its values before the interview. Understanding their commitment to quality food and customer experience will help you align your answers with what they are looking for in a candidate.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of scenarios where you had to handle difficult situations or make quick decisions, and be ready to share those experiences.
