Foreign Exchange Consultant (Seasonal Role) - Haywards Heath

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Foreign Exchange Consultant (Seasonal Role) – Haywards Heath, Haywards Heath

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Client:

Hays Travel

Location:

Haywards Heath, United Kingdom

Job Category:

Consulting

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EU work permit required:

Yes

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Job Reference:

ebcdf872cc93

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Competitive salary with unlimited bonus potential

This is a temporary seasonal position, hours available

In this role, you will be responsible for ensuring the profitability of the foreign exchange bureau. You will offer exceptional customer service, making each customer feel special, whilst dealing with the day-to-day operation of the bureau, increasing its exposure and developing new business leads with a view to achieving given targets & KPI’s. Working as part of a team, you will drive business through social media, events, and maintaining relationships with existing customers.

Our customers are at the forefront of everything we do, so exceptional customer service experience is required.

What will be your key responsibilities?

• Ensuring profitability of foreign exchange bureau
• Achieving given foreign exchange targets, including set KPI’s
• Converting Hays Travel customers to purchase
• Maximising individual and team sales of foreign exchange
• Providing exceptional customer service at all times
• Assisting with the day-to-day operation of the bureau
• Increasing exposure of bureau and developing new business leads
• Using social media to promote offers, generate customer engagement and sales leads
• Maximising all opportunities by following foreign exchange sales structure
• Monitoring local competition and managing rates and margins effectively on a daily basis
• Monitoring stock levels of foreign currency and ensuring that minimum quantities are maintained
• Accurate cash reconciliation and banking
• Responsible for minimising risk and mitigating errors
• Playing an active role in the day-to-day operation of the branch and supporting Travel colleagues with administrative duties
• Responsibility for security of the bureau
• Willingness to participate in training appropriate to own development
• Adhering to company policies and procedures
• Undertaking any other duties that may fall into the job criteria
• Conforming with all company policies and procedures, including health and safety
• Treating all employees, customers, and suppliers with dignity and respect

What competencies are we looking for?

• Good accuracy and numerical skills
• Excellent administration and organisational skills
• Effective communication, service, and customer service experience

What experience are we looking for?

• Passionate about travel and tourism
• Problem solving
• Team player
• Good organisational and time-management skills

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