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For Companies At a Glance
- Tasks: Join our team to service and commission fire alarm systems while ensuring customer satisfaction.
- Company: Protec Fire Detection PLC is a leading provider of fire safety solutions in Liverpool.
- Benefits: Enjoy a dynamic work environment with opportunities for training and career growth.
- Why this job: Be part of a vital industry, enhancing safety and making a real difference in people's lives.
- Qualifications: You need an electrical qualification and experience in the electrical sector.
- Other info: On-call duties are part of the role, offering variety and challenge.
The predicted salary is between 30000 - 42000 £ per year.
Client: Protec Fire Detection PLC
Location: Liverpool, United Kingdom
Job Category: Other - EU work permit required: Yes
Job Reference: f9ec51cfa84b
Posted: 19.05.2025
Expiry Date: 03.07.2025
Typical Responsibilities
- To work with and under instruction from Customer Services Team Members, complying with work instructions, company policies, and Health and Safety procedures.
- To maintain a working knowledge of simple circuits and measuring devices, and to understand and respect electrical circuits, undertaking training courses where necessary.
- To act as a Company Ambassador. You must be smart in appearance, pleasant in attitude, and capable of communicating diplomatically to strengthen customer relationships.
- Regular routine servicing and reactive maintenance of our clients’ Fire Alarm and associated systems.
- With relevant training, to commission our clients’ Fire Alarm and associated systems.
- Maintain an accurate and high standard of Customer, Company, and Personal paperwork.
- Undertake ‘On-Call’ duties as part of your Area Team.
- Any other duties related to the role.
Person Specification
Candidates should demonstrate the necessary qualifications, experience, skills, and traits as outlined below. Evidence should be provided in the application form and during the interview process. Please use the following as guidance when completing the further information section of your application form.
Qualifications
- Full electrical-based qualification such as City & Guilds, ONC, HNC, etc. - Essential.
Experience
- Experience working within the electrical/electronic sector - Essential.
- Knowledge of electrical circuits & measuring devices - Essential.
- Experience with Fire Alarms and associated systems - Desirable.
- Familiarity with safe working practices and Health & Safety requirements - Desirable.
Skills / Abilities
- Excellent customer service skills - Essential.
- Competent with technology such as laptops, measuring devices, smartphones, etc. - Essential.
- Ability to maintain accurate records and submit paperwork in a timely manner - Essential.
- Good interpersonal skills and teamwork ability - Essential.
- Excellent oral and written communication skills - Essential.
- Effective communication across staff levels - Essential.
Other
- Understanding of relevant British Standards, especially clauses related to servicing, maintenance, and commissioning - Desirable.
- Genuine interest, enthusiasm, and willingness to learn - Essential.
Fire Alarm Service and Commissioning Engineers employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Service and Commissioning Engineers
✨Tip Number 1
Familiarise yourself with the latest British Standards related to fire alarm systems. This knowledge will not only help you during the interview but also demonstrate your commitment to safety and compliance in the field.
✨Tip Number 2
Network with professionals in the electrical and fire safety sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role at Protec Fire Detection PLC.
✨Tip Number 3
Brush up on your customer service skills, as this role requires excellent interpersonal communication. Practising how to handle various customer scenarios can give you an edge during the interview process.
✨Tip Number 4
Prepare to discuss your experience with electrical circuits and measuring devices in detail. Be ready to share specific examples of how you've applied this knowledge in previous roles, as it will be crucial for the position.
We think you need these skills to ace Fire Alarm Service and Commissioning Engineers
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to clearly state your electrical-based qualifications, such as City & Guilds or HNC, in your application. This is essential for the role and should be prominently featured.
Showcase Your Experience: Detail your experience within the electrical/electronic sector and any familiarity with fire alarms. Use specific examples to demonstrate your skills and knowledge in these areas.
Emphasise Customer Service Skills: Since excellent customer service skills are essential, provide examples of how you've successfully interacted with clients in previous roles. Highlight your ability to communicate effectively and diplomatically.
Demonstrate Your Enthusiasm: Express your genuine interest in the role and willingness to learn. This can set you apart from other candidates, so make sure to convey your enthusiasm in your application.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Qualifications
Make sure to highlight your electrical-based qualifications, such as City & Guilds or HNC, during the interview. Be prepared to discuss how your education has equipped you with the necessary skills for the role.
✨Demonstrate Customer Service Skills
Since excellent customer service is essential for this position, think of examples from your past experiences where you successfully handled customer interactions. This will show your ability to communicate effectively and maintain strong relationships.
✨Familiarise Yourself with Fire Alarm Systems
Even if experience with fire alarms is desirable rather than essential, having a basic understanding of these systems can set you apart. Research common fire alarm technologies and be ready to discuss them.
✨Emphasise Safety Awareness
Understanding health and safety practices is crucial in this role. Be prepared to talk about your knowledge of safe working practices and any relevant training you've undertaken, as this demonstrates your commitment to workplace safety.
