Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to service and commission fire alarm systems while ensuring top-notch customer relations.
- Company: Protec Fire Detection PLC is a leading provider of fire safety solutions in the UK.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive work environment.
- Why this job: Be part of a vital industry, enhance your skills, and make a real difference in safety.
- Qualifications: You need an electrical qualification and experience in the electrical sector.
- Other info: On-call duties are part of the role, offering variety and challenge.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, United Kingdom
Job Category: - EU work permit required: Yes
Job Reference: 41340b18423e
Job Views: 9
Posted: 26.04.2025
Expiry Date: 10.06.2025
Typical Responsibilities
- Work with and under instruction from Customer Services Team Members, complying with work instructions, company policies, and Health and Safety procedures.
- Maintain knowledge of simple circuits and measuring devices; undertake training courses as necessary.
- Act as a Company Ambassador: be smart in appearance, pleasant in attitude, and capable of diplomatically communicating to strengthen customer relationships.
- Perform regular routine servicing and reactive maintenance of clients’ Fire Alarm and associated systems.
- With relevant training, commission clients’ Fire Alarm and associated systems.
- Maintain accurate and high standards of Customer, Company, and Personal paperwork.
- Undertake ‘On-Call’ duties as part of your Area Team.
- Perform any other duties commensurate with the role.
Person Specification
Candidates should demonstrate the necessary qualifications, experience, skills, and traits to meet the requirements below. Evidence should be provided on the application form and during the interview process.
Qualifications
Essential: Full Electrical-based qualification such as City & Guilds, ONC, HNC, etc. (to be identified by application)
Experience
Essential: Experience working within the electrical/electronic sector; knowledge of electrical circuits & measuring devices (to be identified by application)
Desirable: Experience with Fire Alarms and associated systems; familiarity with safe working practices and Health & Safety requirements (to be identified by interview/application)
Skills / Abilities
Essential: Excellent customer service skills; competent using technology such as laptops, measuring devices, smartphones; ability to maintain accurate records and submit paperwork timely; good interpersonal skills; excellent oral and written communication skills; ability to communicate effectively with staff at all levels (to be identified by interview/application)
Other
Desirable: Understanding of relevant British Standards, especially clauses related to servicing, maintenance, and commissioning; a genuine interest, enthusiasm, and willingness to learn (to be identified by interview)
Fire Alarm Service and Commissioning Engineers employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Service and Commissioning Engineers
✨Tip Number 1
Familiarise yourself with the latest British Standards related to fire alarms and safety. This knowledge will not only help you during the interview but also demonstrate your commitment to the field.
✨Tip Number 2
Network with professionals in the fire alarm industry, especially those who work at Protec Fire Detection PLC. Attend relevant events or join online forums to make connections that could lead to valuable insights and recommendations.
✨Tip Number 3
Prepare to discuss your hands-on experience with electrical circuits and measuring devices. Be ready to share specific examples of how you've applied this knowledge in previous roles, as practical experience is crucial for this position.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you've successfully resolved issues or improved client relationships. This will highlight your ability to act as a Company Ambassador, which is key for this role.
We think you need these skills to ace Fire Alarm Service and Commissioning Engineers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your full electrical-based qualifications and relevant experience in the electrical/electronic sector. Emphasise any specific experience with fire alarms and associated systems, as well as your knowledge of health and safety practices.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to communicate effectively. Mention your enthusiasm for the role and how you can act as a company ambassador, strengthening customer relationships.
Provide Evidence of Skills: In your application, provide clear examples of your excellent interpersonal skills and your ability to maintain accurate records. Use specific instances from your past work to demonstrate your competence with technology and paperwork.
Review and Submit: Before submitting your application, review all documents for accuracy and completeness. Ensure that you have addressed all the essential qualifications and experiences mentioned in the job description.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Qualifications
Make sure to highlight your full electrical-based qualifications, such as City & Guilds or HNC. Be prepared to discuss how your education has equipped you with the necessary skills for the role.
✨Demonstrate Relevant Experience
Discuss your experience in the electrical/electronic sector, particularly any work with fire alarms and associated systems. Provide specific examples of past projects or tasks that relate directly to the responsibilities of the job.
✨Emphasise Customer Service Skills
Since excellent customer service is crucial for this role, prepare to share instances where you've successfully interacted with clients. Highlight your ability to communicate effectively and maintain strong customer relationships.
✨Express Willingness to Learn
Show your enthusiasm for the role by discussing your genuine interest in learning more about fire alarm systems and relevant British Standards. This will demonstrate your commitment to professional development and adaptability.
