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- Tasks: Join our team to service and commission fire alarm systems while ensuring customer satisfaction.
- Company: Protec Fire Detection PLC is a leader in fire safety solutions, dedicated to protecting lives and property.
- Benefits: Enjoy a dynamic work environment with opportunities for training and career growth.
- Why this job: Be a vital part of safety, work with cutting-edge technology, and build strong customer relationships.
- Qualifications: Must have an electrical qualification and experience in the electrical/electronic sector.
- Other info: On-call duties are part of the role; a passion for learning is essential.
The predicted salary is between 36000 - 60000 £ per year.
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Fire Alarm Service and Commissioning Engineers, Cumbria
Client:
Protec Fire Detection PLC
Location:
Cumbria, United Kingdom
Job Category:
–
EU work permit required:
Yes
Job Reference:
56278cd06ad3
Job Views:
5
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Typical Responsibilities
- To work with and under instruction from Customer Services Team Members, complying with work instructions, company policies and Health and Safety procedures.
- To maintain a working knowledge of simple circuits and measuring devices and an understanding and respect of electrical circuits as well as undertaking training courses where necessary.
- To act as a Company Ambassador. You must be smart in appearance, pleasant in attitude and capable of communicating diplomatically to strengthen customer relationships.
- Regular routine servicing and reactive maintenance of our clients’ Fire Alarm and associated systems.
- With relevant training, commission our clients’ Fire Alarm and associated systems.
- Maintain an accurate and high standard of Customer, Company and Personal paperwork.
- Undertake ‘On-Call’ duties as part of your Area Team.
- Any other duties commensurate with the role.
Person Specification
Candidates shall be able to demonstrate the necessary qualifications, experience, skills, and traits to meet the requirements set below. Requirements for the role shall be evidenced on the application form and in the interview process. Please use the following as guidance when completing the further information section of your application form.
Qualifications
- Full Electrical based qualification such as City & Guilds, ONC, HNC etc (Essential)
Experience
- Experience of working within the electrical/electronic sector (Essential)
- A working knowledge of electrical circuits & measuring devices (Essential)
- Experience of working with Fire Alarms and associated systems (Desirable)
- Familiarity with safe working practices and Health & Safety requirements (Desirable)
Skills / Abilities
- Excellent customer service skills (Essential)
- Competent using technology such as laptops, measuring devices, smart phones etc (Essential)
- Ability to maintain accurate records whilst regularly submitting customer and company paperwork in a timely manner (Essential)
- Good interpersonal skills and the ability to work as part of a team (Essential)
- Excellent oral and written communication skills (Essential)
- The ability to communicate effectively with staff at varying levels throughout the company (Essential)
Other
- A thorough understanding of relevant British Standards, in particular clauses relating to servicing, maintenance and commissioning (Desirable)
- A genuine interest in your work with an enthusiasm and willingness to learn (Essential)
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Fire Alarm Service and Commissioning Engineers employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Service and Commissioning Engineers
✨Tip Number 1
Make sure to familiarize yourself with the latest British Standards related to fire alarm systems. This knowledge will not only help you in the interview but also demonstrate your commitment to safety and compliance.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be acting as a Company Ambassador, being able to communicate effectively and diplomatically with clients is crucial for building strong relationships.
✨Tip Number 3
Gain hands-on experience with fire alarm systems if you haven't already. Consider volunteering or shadowing professionals in the field to enhance your practical knowledge and show your enthusiasm for the role.
✨Tip Number 4
Prepare to discuss your experience with electrical circuits and measuring devices during the interview. Be ready to provide specific examples of how you've applied this knowledge in previous roles.
We think you need these skills to ace Fire Alarm Service and Commissioning Engineers
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Fire Alarm Service and Commissioning Engineer position. Understand the responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your application, emphasize any experience you have in the electrical/electronic sector, particularly with fire alarms and associated systems. Use specific examples to demonstrate your skills and knowledge.
Showcase Customer Service Skills: Since excellent customer service skills are essential for this role, include examples of how you've successfully interacted with customers in previous positions. Highlight your ability to communicate effectively and maintain positive relationships.
Proofread Your Application: Before submitting your application, carefully proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at TN United Kingdom
✨Show Your Technical Knowledge
Be prepared to discuss your understanding of electrical circuits and measuring devices. Highlight any relevant qualifications, like City & Guilds or ONC, and share examples from your experience that demonstrate your technical skills.
✨Demonstrate Customer Service Skills
Since excellent customer service is essential for this role, think of specific instances where you've successfully interacted with clients. Show how you can communicate diplomatically and strengthen customer relationships.
✨Emphasize Safety Awareness
Familiarity with Health and Safety practices is important. Be ready to talk about your understanding of safe working practices and any training you've undertaken related to safety in the electrical sector.
✨Prepare for Teamwork Questions
This role requires good interpersonal skills and the ability to work as part of a team. Prepare examples that showcase your teamwork abilities and how you've collaborated effectively with others in past roles.
