Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage property services, ensuring high-quality delivery and compliance across retirement developments.
- Company: Join Churchill Estates Management, a leading firm in independent retirement living.
- Benefits: Enjoy a competitive salary, company car, private medical cover, and birthday off.
- Why this job: Be part of a passionate team enhancing retirement lifestyles while developing your management skills.
- Qualifications: GCSEs in Maths and English, IT skills, and experience in facilities or site management preferred.
- Other info: Role involves travel in South East; valid UK driving licence required.
The predicted salary is between 36000 - 60000 £ per year.
Location: Field based, with frequent travel to sites in the South East. Ideal location for our candidate will be South London.
Hours: 37 per week, Monday to Friday.
Package: Competitive salary, Company car or cash for car allowance, plus excellent Colleague benefits.
Churchill Estates Management (CEM) is a leading property management company specialising in independent retirement living. Under the direction of our new Property Services Director, we are now recruiting for an Assistant Field Service Manager to join the team.
About the role
The Assistant Field Service Manager (property services) is responsible for the delivery of works to the CEM property portfolio, ensuring high standards of quality are delivered and maintained to our developments and assets. Successfully delivered work programmes may relate to fire works, warden call systems, asset replacement, building improvement, and major works (Section 20’s) from the point of handover throughout the development lifecycle.
Main responsibilities:
- Oversee contractor attendance and performance for planned and reactive works and projects.
- Seek and act on feedback from colleagues, taking a proactive approach to the review and management of external contractors and suppliers.
- Ensure maintenance and compliance activities are delivered efficiently, safely, and completed within agreed SLAs, ensuring that legislative requirements are met.
- Communicate effectively with Operational teams during the various stages of works that are being carried out, demonstrating exceptional stakeholder management and a supportive approach to help minimise disruption to colleagues and customers.
- Being the escalation point for complex repair issues and building defects.
- Feed into reporting to the business on key areas of success and steps for improvement.
- Check and authorise invoices and payments to suppliers and subcontractors.
- Work closely with the Building Surveyors and Property Services team to ensure the right solution is being delivered.
Working hours are Monday to Thursday 09:00 to 17:30 and Friday, 09:00 to 17:00.
About you
Our new Assistant Field Service Manager will demonstrate extensive knowledge and understanding of facilities management or site management environments. It would be advantageous to have overseen major and remedial works within a residential development setting, with previous experience of managing contractors and service level agreements. You will be educated to GCSE level C/5 in Maths and English, with good IT skills in MS Office, able to embrace new technologies. Your personal attributes will show that you are highly self-motivated with excellent communication and problem solving skills. You will enjoy working in a fast-paced environment, able to juggle multiple workloads, whilst working to deadlines and remaining calm under pressure. A valid UK driving licence is essential to carry out this role.
Your rewards:
- Cash for car or company car.
- Mileage and expenses reimbursed.
- Day off on your birthday.
- Private medical cover.
- Health Screening.
- Life Assurance.
- Eye Care vouchers.
- Colleague, Client and Land Introduction incentives.
- Charity fund matching through Churchill Foundation.
About us
Churchill Estates Management is a wholly owned subsidiary of Churchill Retirement Plc. The business has grown year on year since launching in 2006 and we now manage more than 220 retirement developments, 9,000 apartments, supporting over 11,000 retired people nationally. Our Head Office, based in Ringwood, provides vital centralised services in support of our retirement developments who in turn are supported by a team of experienced Regional and Area Managers, right across the UK. Our service is about so much more than simply buildings and facilities management, we provide an enhanced lifestyle for our homeowners in their retirement. You will find all Colleagues of CEM extremely passionate about this, and we go above and beyond to ensure our customers enjoy their retirement, and their loved ones have peace of mind. We are an ambitious and innovative company who have a clear growth strategy for the years ahead. Our Vision is to be the best property management company in the UK.
Field Services Manager Property Services employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Manager Property Services
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the Assistant Field Service Manager role. Understanding the nuances of overseeing contractor performance and managing compliance activities will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the property management sector, especially those who have experience in retirement living. Engaging with industry contacts can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your experience with managing service level agreements and contractor relationships. Be ready to share specific examples of how you've successfully navigated challenges in similar roles.
✨Tip Number 4
Research Churchill Estates Management and their approach to property services. Understanding their values and mission will allow you to align your responses during interviews, showcasing your enthusiasm for the company.
We think you need these skills to ace Field Services Manager Property Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management or site management. Emphasise any previous roles where you managed contractors and service level agreements, as this is crucial for the Assistant Field Service Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for property management and retirement living. Mention specific examples of how you've successfully overseen major works or managed teams, showcasing your problem-solving skills and ability to work under pressure.
Highlight Relevant Qualifications: Ensure you mention your GCSE qualifications in Maths and English, as well as your IT skills in MS Office. If you have any additional certifications related to facilities management, include those too.
Showcase Communication Skills: Since effective communication is key for this role, provide examples in your application of how you've successfully communicated with stakeholders or managed complex repair issues in the past. This will demonstrate your suitability for the position.
How to prepare for a job interview at TN United Kingdom
✨Know the Company Inside Out
Before your interview, take some time to research Churchill Estates Management. Understand their values, mission, and the specific services they provide in property management. This will help you tailor your answers and show genuine interest in the role.
✨Demonstrate Your Experience
Be prepared to discuss your previous experience in facilities or site management. Highlight any specific projects where you managed contractors or dealt with compliance issues, as this is crucial for the Assistant Field Service Manager role.
✨Showcase Your Communication Skills
Since effective communication is key in this role, be ready to provide examples of how you've successfully managed stakeholder relationships in the past. Think of situations where you resolved conflicts or facilitated smooth operations during projects.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could include inquiries about the team dynamics, challenges the company is currently facing, or opportunities for professional development within the organisation.
