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- Tasks: Join our team as a Field Service Technician, fixing and installing gaming tech at client sites.
- Company: Light & Wonder creates cutting-edge technology for iconic casinos worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and skill development.
- Why this job: Be part of the gaming revolution, solving real-world tech issues and making an impact.
- Qualifications: No specific experience required; just a passion for tech and problem-solving!
- Other info: EU work permit is necessary; this role is perfect for tech enthusiasts!
The predicted salary is between 36000 - 60000 £ per year.
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Field Service Technician, Greater London
Client:
Location:
Greater London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
773d94bea8ef
Job Views:
6
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Gaming:
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
This is a Technician role. Often considered a “bag-carrying” repair specialist. Performs client-site servicing, repair and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, medical or laboratory devices and equipment, and systems networking. Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service related problems. Diagnoses mechanical, hardware, software and systems failures using established procedures. Determines most cost effective repair/resolution to minimize customer downtime. Prepares reports for analysis of product failure trends and service ability issues.
Qualifications
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Field Service Technician, Greater London employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician, Greater London
✨Tip Number 1
Familiarize yourself with the latest gaming technology and products. Understanding the specific systems and equipment used in land-based gaming will give you an edge during interviews and help you speak confidently about your technical skills.
✨Tip Number 2
Network with professionals in the gaming industry. Attend local gaming events or join online forums to connect with others in the field. This can lead to valuable insights and potential referrals for the Field Service Technician position.
✨Tip Number 3
Prepare to discuss your troubleshooting process. Be ready to share specific examples of how you've diagnosed and resolved technical issues in the past, as this will demonstrate your problem-solving abilities to potential employers.
✨Tip Number 4
Research Light & Wonder's products and services thoroughly. Knowing their offerings and recent developments will not only show your enthusiasm for the role but also allow you to tailor your responses during the interview to align with their business goals.
We think you need these skills to ace Field Service Technician, Greater London
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Field Service Technician. Familiarize yourself with the gaming industry and the specific technologies used by Light & Wonder.
Tailor Your CV: Highlight relevant experience in technical support, repair, and installation. Emphasize any previous work with hardware and software systems, especially in a client-facing role.
Craft a Strong Cover Letter: In your cover letter, express your passion for the gaming industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully diagnosed and resolved technical issues in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a technician role.
How to prepare for a job interview at TN United Kingdom
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to gaming technology and systems. Be prepared to discuss specific hardware and software issues you've encountered and how you resolved them.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to showcase your problem-solving abilities. You might be asked to diagnose a hypothetical issue, so think through your approach and explain your reasoning clearly.
✨Customer Service Focus
Since this role involves direct interaction with clients, emphasize your customer service experience. Share examples of how you've effectively communicated with customers and resolved their technical issues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-world situations. Practice articulating your thought process in diagnosing and resolving technical problems under pressure.
