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- Tasks: Join us as a Field Service Engineer, maintaining and repairing innovative healthcare products.
- Company: Work with a market leader in healthcare simulation training and therapy solutions.
- Benefits: Enjoy a competitive salary, company car, and wellness perks like gym reimbursements.
- Why this job: Make a real impact in healthcare while developing your technical skills in a supportive environment.
- Qualifications: Ideal for graduates or those with technical experience in engineering or medical fields.
- Other info: Position covers south Wales; EU work permit required.
The predicted salary is between 28000 - 32000 £ per year.
Social network you want to login/join with:
Client:
Location:
Cardiff, United Kingdom
Job Category:
–
EU work permit required:
Yes
Job Reference:
Job Views:
90
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Field Service Engineer required for a market leader in healthcare simulation training and therapy products, programmes and digital solutions. The area covered will be south west, south central and south Wales region. The ideal candidate will have experience in troubleshooting, repairing, and maintaining products as well as familiarity with medical device regulations and compliance standards.
Position Overview
- Responsible for the planned preventative and predictive maintenance, installation, service and repair on a range of technologically innovative healthcare simulation and therapy products.
- Ensuring that the highest levels of customer service are maintained at all times; the role requires response to customer and internal enquiries, providing technical support.
- Troubleshooting and diagnosing issues with equipment that includes hardware, software, AV and networking components and performing repairs and solutions.
- Collaborating internally to support technical capability and training non-technical staff in basic troubleshooting.
Position Requirements
- A competent background in a customer facing technical capacity.
- Applications are encouraged from a broad range of backgrounds, examples include:
- simulation technician
- ex-forces engineers (medical, dental, weapons systems, electrical/mechanical)
- biomedical engineering
- patient monitoring, critical care, anaesthesia and ventilation systems, ultrasound and medical imaging.
- entry level graduate
Position Remuneration
- Salary range £35-38K
- Company Car
- Employee wellbeing scheme including digital/video GP and physio.
- 25 days paid leave and public holidays.
- At 4 mth point 10% employer contributory pension.
- At 6mth point and completion of successful probation.
- Private healthcare plan.
- Health and wellbeing payment every 6mths (examples yoga, art, trainers, fitness watch).
- Gym membership reimbursement up to 70%.
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Field Service Engineer- Medical, Cardiff employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer- Medical, Cardiff
✨Tip Number 1
Familiarize yourself with the specific medical device regulations and compliance standards relevant to the role. This knowledge will not only help you in interviews but also demonstrate your commitment to the field.
✨Tip Number 2
Network with professionals in the healthcare simulation and therapy products industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your troubleshooting and repair experiences in detail. Be ready to share specific examples of how you've diagnosed and resolved technical issues in a customer-facing environment.
✨Tip Number 4
Research the company’s products and services thoroughly. Understanding their offerings will allow you to tailor your responses during the interview and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Field Service Engineer- Medical, Cardiff
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Service Engineer position. Highlight key responsibilities and requirements, such as troubleshooting and maintaining medical devices, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in a customer-facing technical role, especially in healthcare or engineering. Mention specific examples of troubleshooting and repairs you've performed on similar products.
Showcase Your Qualifications: Clearly outline your educational background, including your degree in Engineering or related fields. If you have any certifications or training relevant to medical device regulations, be sure to include those as well.
Craft a Strong Cover Letter: Write a personalized cover letter that explains why you're a great fit for this role. Discuss your passion for healthcare technology and how your skills align with the company's mission to provide innovative solutions.
How to prepare for a job interview at TN United Kingdom
✨Show Your Technical Expertise
Be prepared to discuss your experience with troubleshooting and maintaining medical devices. Highlight specific examples where you've successfully diagnosed and repaired equipment, as this will demonstrate your technical capability.
✨Understand Medical Device Regulations
Familiarize yourself with the relevant medical device regulations and compliance standards. Being able to speak knowledgeably about these topics will show that you are serious about the role and understand the importance of compliance in healthcare.
✨Emphasize Customer Service Skills
Since the role requires maintaining high levels of customer service, be ready to share experiences where you've provided excellent support. Discuss how you handle customer inquiries and resolve issues effectively.
✨Prepare for Technical Questions
Expect technical questions related to hardware, software, AV, and networking components. Brush up on your knowledge in these areas and be ready to explain your thought process when troubleshooting problems.
