Field Service Engineer

Field Service Engineer

Newcastle upon Tyne Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join as a Field Service Engineer, installing and maintaining cutting-edge energy systems.
  • Company: Be part of Orion Electrotech, a leader in power management solutions.
  • Benefits: Enjoy a company pension, private healthcare options, and extensive training opportunities.
  • Why this job: Work with innovative technology while building strong client relationships in a dynamic environment.
  • Qualifications: NVQ level 3 or equivalent in electrotechnical systems and a valid UK driving license required.
  • Other info: Opportunity for growth and development in a fast-paced industry.

The predicted salary is between 36000 - 60000 £ per year.

Join our client’s dynamic team as a Field Service Engineer and play a crucial role in delivering cutting-edge power management solutions to their customers. You'll be at the forefront of energy optimisation technology, working with transformers, voltage optimisation systems, and battery energy storage systems.

Key Responsibilities for the Field Service Engineer

  • Perform installation, commissioning, maintenance, and troubleshooting of electrical systems at customer sites
  • Conduct comprehensive surveys, inspections, and testing to ensure optimal system performance
  • Diagnose and resolve complex technical issues using your expertise and analytical skills
  • Work directly with clients to understand their specific requirements
  • Provide customised solutions that address unique client needs
  • Ensure exceptional service delivery that builds lasting client relationships
  • Maintain detailed and accurate service records of all performed work
  • Complete necessary documentation for installations and handovers
  • Adhere to safety guidelines and industry standards to ensure a safe working environment
  • Work closely with technical support, sales, and customer service teams
  • Contribute to the development of service manuals and documentation
  • Stay current with technological advancements and industry trends

Qualifications (Essential)

  • NVQ level 3 or C&G 2365 in Installation & maintenance of electrotechnical systems (or equivalent)
  • C&G 2381-18 (BS7671:2018) certification
  • Valid UK driving license

Your Skills & Attributes

  • Practical knowledge of electrical/electronic systems
  • Ability to interpret and work from electrical wiring diagrams
  • Independent worker with excellent problem-solving capabilities
  • Strong communication skills for effective client and team interactions
  • Organisational aptitude to manage service schedules efficiently
  • Proficiency with Microsoft Office 365
  • Analytical mindset with a results-oriented approach

Company Benefits

  • Company Pension
  • Optional Private Healthcare
  • Life Insurance
  • EAP Programme
  • Virtual GP Service
  • Extensive training & progression opportunities

Contact Abby Maslin to find out more, or make your application today!

Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful.

Field Service Engineer employer: TN United Kingdom

At Orion Electrotech, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Newcastle upon Tyne that fosters innovation and collaboration. Our Field Service Engineers benefit from extensive training and progression opportunities, alongside a comprehensive benefits package including a company pension and optional private healthcare. Join us to be part of a forward-thinking team dedicated to delivering cutting-edge power management solutions while building lasting client relationships in a supportive environment.
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Contact Detail:

TN United Kingdom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Familiarise yourself with the latest trends in energy optimisation technology. Being knowledgeable about transformers, voltage optimisation systems, and battery energy storage will not only boost your confidence but also impress potential employers during interviews.

✨Tip Number 2

Network with professionals in the field of electrical engineering. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Field Service Engineer position.

✨Tip Number 3

Prepare to discuss specific examples of how you've solved complex technical issues in previous roles. This will demonstrate your problem-solving capabilities and show that you can handle the responsibilities outlined in the job description.

✨Tip Number 4

Research Orion Electrotech and understand their products and services. Tailoring your conversation during interviews to reflect your knowledge of their offerings will show your genuine interest in the company and the role.

We think you need these skills to ace Field Service Engineer

Electrical System Installation
Troubleshooting Skills
Technical Diagnostics
Client Relationship Management
Analytical Skills
Problem-Solving Skills
Electrical Wiring Diagram Interpretation
Organisational Skills
Proficiency in Microsoft Office 365
Safety Compliance
Communication Skills
Attention to Detail
Adaptability to Technological Advancements
Documentation and Record Keeping

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that align with the Field Service Engineer role. Emphasise your NVQ level 3 or C&G 2365 certification, as well as any practical knowledge of electrical systems.

Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and ability to work independently. Mention specific examples of how you've successfully diagnosed and resolved technical issues in previous roles.

Highlight Communication Skills: Since the role involves direct client interaction, emphasise your strong communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated with clients or team members in past experiences.

Follow Application Instructions: Carefully read the application instructions provided by Orion Electrotech. Ensure you submit all required documents and adhere to any specified formats or guidelines to avoid disqualification.

How to prepare for a job interview at TN United Kingdom

✨Know Your Technical Stuff

As a Field Service Engineer, you'll need to demonstrate your understanding of electrical systems. Brush up on your knowledge of transformers, voltage optimisation systems, and battery energy storage systems. Be prepared to discuss specific examples from your past experience where you've successfully installed or troubleshot these systems.

✨Showcase Your Problem-Solving Skills

During the interview, expect to face technical scenarios that require quick thinking. Prepare to explain how you approach diagnosing and resolving complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical mindset.

✨Communicate Effectively

Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you'll need to interact with clients who may not have a technical background. Demonstrating your ability to listen and understand client needs will set you apart.

✨Familiarise Yourself with Safety Standards

Safety is paramount in this field. Make sure you understand the relevant safety guidelines and industry standards. Be ready to discuss how you ensure a safe working environment during installations and maintenance, as this will show your commitment to best practices.

Field Service Engineer
TN United Kingdom
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  • Field Service Engineer

    Newcastle upon Tyne
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-03-23

  • T

    TN United Kingdom

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