Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Field Engineer, installing and maintaining our tech solutions on-site.
- Company: Be part of a dynamic team in the tech industry, focused on client satisfaction.
- Benefits: Enjoy a competitive salary of £40,000 and health insurance coverage.
- Why this job: Gain hands-on experience while working closely with clients and showcasing innovative solutions.
- Qualifications: Experience with Windows, Office365, Active Directory, and basic networking is essential.
- Other info: EU work permit required; apply before 25.04.2025 to secure your spot!
The predicted salary is between 28800 - 48000 £ per year.
Looking to take your technical expertise on the road? You’ll have the opportunity to join our team as a Field Engineer, responsible for installing, maintaining, and repairing our products and services. You’ll work closely with clients to ensure their satisfaction and uphold internal and MOD policies.
Here’s what’s waiting for you in this role:
- You’ll conduct site surveys and pre-installation discoveries, ensuring smooth installations and upgrades of managed services.
- You’ll provide technical support during pre-sales demonstrations, showcasing our solutions to potential clients.
- You’ll take ownership of escalated incidents, problems, and change requests, resolving them promptly to meet our SLA timescales.
Why choose us:
- Competitive salary of £40,000
- Health insurance coverage
Responsibilities:
- Conduct site surveys and pre-installation discoveries prior to the installation of new or upgraded managed services.
- Support pre-sales technical demonstrations as required.
- Responsible for technical early life support requirements on all new managed services.
- Produce all support and pre-installation documentation where appropriate.
Systems Maintenance:
- Take ownership of assigned escalated incidents, problems, and change requests to ensure the company meets its SLA timescales.
- Timely update of the company’s Service Management ticketing system.
- Carry out all maintenance tasks for on-site services as detailed in contracted service management plans.
- Maintain those Reference Facilities that support Systems Maintenance.
- Consult with the Service desk and infrastructure team to address in-depth issues.
- Carry out initial inspections on returned end-user equipment and on new or replacement end-user equipment prior to dispatch.
- Implement agreed service changes and ensure all documentation is updated to reflect configuration changes.
- Asset Management for all managed services.
- Build, install and configure managed ICT services in line with the company’s product set and customer requirements.
- Assist in the technical day-to-day relationship with internal customer service teams and 3rd party supplier interfaces.
- Ensure all appropriate installation documentation is produced.
Required Skills:
- Experience with Windows, Office365, Active Directory, basic networking.
Field Engineer - Service Delivery Partner employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer - Service Delivery Partner
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows, Office365, and Active Directory. Having hands-on experience or relevant certifications can really set you apart during the interview process.
✨Tip Number 2
Prepare to discuss your previous experiences with site surveys and installations. Be ready to share specific examples of how you've successfully managed similar tasks in the past, as this will demonstrate your capability for the role.
✨Tip Number 3
Showcase your problem-solving skills by preparing for potential scenario-based questions. Think about how you would handle escalated incidents or technical issues, as this is a key part of the Field Engineer role.
✨Tip Number 4
Research our company culture and values to align your responses during the interview. Understanding what we stand for will help you articulate why you're a great fit for our team and how you can contribute to our success.
We think you need these skills to ace Field Engineer - Service Delivery Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Engineer role. Focus on your technical expertise, particularly with Windows, Office365, Active Directory, and basic networking.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences where you've successfully conducted site surveys or provided technical support, demonstrating how you can add value to their team.
Highlight Problem-Solving Skills: In your application, emphasise your ability to take ownership of escalated incidents and resolve issues promptly. Provide examples of past situations where you met SLA timescales effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Engineer.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Technical Skills
As a Field Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with Windows, Office365, Active Directory, and basic networking. Bring examples of past projects where you successfully installed or maintained similar systems.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific responsibilities outlined in the job description. Be ready to explain how you would conduct site surveys, support pre-sales demonstrations, and manage escalated incidents. This shows that you are proactive and understand what the role entails.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you've had to resolve technical issues under pressure, and be ready to explain your thought process and the outcome. This will highlight your ability to meet SLA timescales.
✨Demonstrate Client-Focused Mindset
Since you'll be working closely with clients, it's crucial to show that you prioritise customer satisfaction. Share examples of how you've built relationships with clients in the past and how you ensured their needs were met during installations or support.
