At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join The Park Tower Knightsbridge Hotel, a luxury destination in the heart of London.
- Benefits: Enjoy discounted accommodation, global F&B discounts, free uniform, and training opportunities.
- Why this job: Be part of a vibrant team in a chic environment, enhancing guest experiences daily.
- Qualifications: No specific experience required; just bring your passion for service and a positive attitude.
- Other info: We celebrate diversity and are committed to an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
We are hiring for a F&B Service Expert! Your new career at The Park Tower Knightsbridge Hotel is situated in the heart of one of London’s most alluring locales, our luxury hotel is a stone’s throw away from Hyde Park, Harrods, Harvey Nichols, and the city’s chic dining spots. The hotel features timeless elegance blended with contemporary design, including an elegant lobby, spacious accommodations with views of London, and suites with dedicated service and breathtaking views of the London skyline and Hyde Park.
POSITION SUMMARY
Our goal is to create memorable and unique experiences for our guests, beyond just serving food and drinks. As an F&B Service Expert, you will take initiative and deliver a wide range of services to ensure guests enjoy their meals. Responsibilities include:
- Setting tables
- Communicating with the kitchen
- Interacting with guests
- Serving
- Maintaining cleanliness of work areas and supplies
You will make transactions part of the overall experience. Success in this role requires creating a safe workplace, adhering to company policies and standards, maintaining a professional appearance and communication, and being physically active—standing, walking, lifting (up to 25 pounds alone, 50 pounds with assistance), reaching, bending, twisting, and stooping as needed to perform duties effectively.
Benefits
- Discounted accommodation at Marriott properties worldwide
- Discounts at Marriott F&B outlets globally
- Service charge
- Free uniform and dry-cleaning services
- Access to BenefitHub with deals from retailers and more
- Employee Assistance Program
- Training and development opportunities
Marriott International is an equal opportunity employer. We value diversity and are committed to an inclusive, people-first culture. We do not discriminate based on disability, veteran status, or any other protected class under applicable law.
F&B Service Expert employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Service Expert
✨Tip Number 1
Familiarise yourself with the luxury dining experience. Research the latest trends in food and beverage service, especially in high-end establishments. This knowledge will help you stand out during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the hospitality industry. Attend events or join online groups related to F&B service. Building connections can lead to valuable insights and potential referrals for the position at The Park Tower Knightsbridge Hotel.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from your past experiences where you went above and beyond for a guest. Being able to articulate these moments will highlight your suitability for creating memorable experiences.
✨Tip Number 4
Understand the importance of teamwork in a luxury hotel setting. Be ready to discuss how you collaborate with kitchen staff and other team members to ensure smooth service. This will show that you are a team player, which is crucial for this role.
We think you need these skills to ace F&B Service Expert
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the F&B Service Expert position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in food and beverage service. Use bullet points to make it easy to read, and include specific achievements or examples that demonstrate your ability to create memorable guest experiences.
Write a Strong Cover Letter: In your cover letter, express your passion for hospitality and your understanding of the importance of guest experiences. Mention why you are particularly interested in working at The Park Tower Knightsbridge Hotel and how you can contribute to their team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at TN United Kingdom
✨Know the Hotel and Its Values
Before your interview, take some time to research The Park Tower Knightsbridge Hotel. Understand its values, mission, and the unique experiences it offers to guests. This knowledge will help you align your answers with what the hotel stands for.
✨Showcase Your Customer Service Skills
As an F&B Service Expert, your ability to create memorable experiences is key. Prepare examples from your past experiences where you went above and beyond for a guest. Highlight your communication skills and how you handle difficult situations with grace.
✨Demonstrate Physical Readiness
This role requires physical activity, so be ready to discuss your ability to meet these demands. You might want to mention any previous roles that required similar physical tasks, showcasing your stamina and commitment to maintaining a clean and organised work area.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.