Environmental Incident Investigation Specialist

We are looking for an Environmental Incident Investigation Specialist to join Thames Water on a permanent basis. The purpose of the role is to drive performance and directly impact pollution reduction, one of the top three deliverables for Thames Water.

Our environmental performance is monitored and evaluated by our regulators using a range of measures, such as our compliance with our environmental permits, and the number and severity of pollution incidents that we cause, which in turn informs our Environmental Performance Assessment (EPA).

As part of the Environmental Incident Investigations team, you will fully and comprehensively investigate incidents to a high standard, report information to the Environment Agency about potential pollution incidents and ensure our records align, extract event learning, and feed into continuous improvement workstreams.

What you will be doing as an Environmental Incident Investigation Specialist:

• Fully investigating pollution incidents, which will require data analysis and interpretation and preparing incident reports within required timescales.
• Preparing written incident reports and providing to the Environment Agency within required timescales to ensure they are recorded correctly and writing challenge documents where anomalies are identified.
• Conducting and assuring detailed root cause analysis to understand what has gone wrong and what actions and learning need to be implemented to prevent a repeat incident.
• Working closely with field teams and other business areas to ensure that environmental performance is prioritised and providing feedback (e.g. through training/presentations) where improvements can be made.
• Acting as the technical specialist, responsible for developing and recording team processes and carrying out independent research projects into environmental subjects.
• Coaching and supporting others in your own area of expertise, and offering day-to-day support for team queries and reviews, acting as subject matter expert.
• Collaborating within the team and wider business and feeding into discussions around pollution reduction initiatives.
• Reporting on team and business performance, maintaining key performance indicators and investigating where these deviate from the expected targets.

What should you bring to the role?

• A passion to improve our environmental performance.
• Deliver exceptional service through an enthusiastic, positive and proactive approach, taking initiative and accountability for your role while working accurately within a busy team.
• Excellent planning, organisation, and verbal/written communication skills including report writing.
• Evidence of working flexibly across organisations, building and/or improving ways of working and embedding them into organisations.
• Understanding of Environmental Legislation and/or Regulations including CICS & 16_02.
• Understanding of waste network and waste treatment operation.
• Evidence of supporting others to develop the team.
• Full driving licence as travel is required.
• Excellent IT literacy, including good working knowledge of Microsoft Office.

What’s in it for you?

• Starting salary of £36,300 per annum.
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.