Engineering Manager III

The role of an Engineering Manager III is pivotal in shaping the future of technology teams and projects. This position will oversee a global team of developers, data engineers, automation engineers and quality assurance staff members, with a focus on driving high performing teams. This role requires a unique blend of technical acumen, leadership skills, and strategic thinking. In this capacity, the Engineering Manager III is focused on overseeing the performance management and development of engineers, ensuring adherence to engineering excellence and community practice. They play a strategic role in project planning and execution, aligning engineering resources with the company's goals. Additionally, the Engineering Manager III is key in recruitment and resource management, maintaining a comprehensive skillset and job inventory, and developing a robust competency framework. Success in this role is defined by the ability to lead a team effectively, fostering a culture of continuous improvement, agility, fungibility and alignment of goals and objectives.

Key Responsibilities

• People Management and Development: Oversee team engineers, managing resource allocation across teams, ensuring efficient use of personnel in line with project demands and priorities. Mentor and coach engineers, conducting regular performance evaluations, providing feedback and guidance for continuous improvement. Guide career development and progression within the team, thereby fostering an inclusive, motivated and career-oriented culture.
• Competency Framework: In collaboration with other R&D functions, define the competency framework and rubric that defines all skills, behaviours, responsibilities, and qualifications for all Engineer roles. Use the framework to guide professional development and performance evaluations within the engineering team, ensuring excellence in engineering skills and knowledge. Maintain a detailed inventory of job roles and current team skills, identifying strengths and areas for development, ensuring clarity in responsibilities and expectations. Regularly review and update the skillset and job inventory to reflect evolving project needs in team structure and project requirements, ensuring we have the right talent in the right roles.
• Engineering Excellence and Standards: Ensure adherence to best practices, contributing to the development and refinement of engineering standards and methodologies. Ensure adherence to lean requirements to support a high-performance delivery culture focused on velocity, integrity, and quality. Lead the Engineering Community of Practice with accountability for core CoP objectives including engineering standards and productivity metrics.
• Productivity Metrics: Define core engineering objectives and metrics in alignment with other R&D and corporate functions and provide transparency through real-time reporting and dashboarding. Track productivity metrics to promote efficiency, innovation, and a high-performing team culture. Analyse team and individual performance to measure velocity and identify development opportunities. Track quality metrics in terms of refactoring frequency, escaped bug rates, and resolution time.
• Strategic Leadership: Support Technical Leads and engineers in achieving project delivery goals and maintaining quality standards. Engage in strategic planning and execution of projects, ensuring alignment with broader company objectives and vision. Actively participate in the engineering Community of Practice (CoP) to foster knowledge sharing and collaboration. Work with other Engineering Managers to organize and contribute to CoP activities, taking on responsibilities as needed. Support project teams in identifying and mitigating operational risks in engineering projects, fostering a proactive risk-aware culture within the team. Integrate risk management strategies across projects, ensuring consistent practices and knowledge sharing. Regularly review and update risk management processes, adapting to new challenges and technological advancements for continuous improvement.

Key Qualifications

• 10+ years of applicable engineering manager experience.
• Extensive technical experience with defining engineering process standards and metrics for an engineering team with objectives for high velocity, high quality, lean requirements, rapid prototyping, and continuous deployment.
• Experience leading a technology organization and understanding current technologies and methodologies.
• Ability to lead and manage a diverse team of technical professionals across multiple disciplines.
• Strong capability in strategic planning, understanding talent needs, and ensuring the right placement and development for both short-term execution and long-term objectives.
• Excellent communication and collaboration skills with individual contributors, leaders, and stakeholders.
• Proven experience in building high performance teams, including coaching, mentoring, performance management, and recruitment with an emphasis on attracting top talent.
• Experience with engineering principles, including DORA metrics and other KPIs related to efficiency, quality, predictability and velocity.