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- Tasks: Provide first line support for electronics issues via phone, email, or chat.
- Company: Join a leading business in electronics manufacturing and installation.
- Benefits: Enjoy a hybrid work model and a salary increase after 6 months.
- Why this job: Great opportunity to develop your skills in a supportive environment with a focus on electronics.
- Qualifications: Excellent communication skills and prior experience in electronics support are essential.
- Other info: Ideal for those living near Manchester, Liverpool, or willing to relocate.
The predicted salary is between 20000 - 28000 £ per year.
Electronics Engineer
Electronics Engineer – Support
NOTE: This is NOT an IT / Computer Support role – It is an electronics role.
Job Type: Permanent
Location: Hybrid role (2 weeks home based, 2 weeks office based) – Blackburn, Bolton, Manchester, Liverpool, Bury, Rochdale, Preston, Burnley
Salary: £25,000 rising to £27,000 after 6 months
Start Date: ASAP
You will join an established business in the electronics manufacture and installation sector. As an Electronics Helpdesk Support Engineer, your role will be to provide first line telephone support to engineers, distributors, and colleagues. You will diagnose and troubleshoot technical issues, including asking customers targeted questions to quickly understand the root of the problem. You will talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue.
The ideal candidate will have excellent communication skills, an interest in electronics, and prior experience in a Telephone Support role of an electronics product set.
The role will suit individuals currently working as Electronics Engineer – Support, Electronics Helpdesk Support Engineer, Electronics Helpdesk Support, 1st Line Electronics Support Engineer, 1st Line Technical Support – Electronics, Helpdesk, Customer Support and be living within a commutable distance of Manchester, Liverpool, Bury, Rochdale, Preston, Burnley or be willing to relocate.
Please forward your CV by clicking Apply Now!
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Electronics Engineer employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electronics Engineer
✨Tip Number 1
Familiarize yourself with common electronics troubleshooting techniques. Being able to quickly identify and resolve issues will demonstrate your expertise during the interview process.
✨Tip Number 2
Practice your communication skills, especially in a technical context. Since this role involves guiding clients through solutions, being clear and concise is key.
✨Tip Number 3
Research the company and its products thoroughly. Understanding their offerings will help you provide better support and show your genuine interest in the role.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Electronics Engineer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Electronics Helpdesk Support Engineer. Highlight your relevant experience in electronics and customer support in your application.
Tailor Your CV: Customize your CV to emphasize your communication skills and any previous experience in telephone support roles related to electronics. Use specific examples that demonstrate your troubleshooting abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for electronics and your problem-solving skills. Mention why you are interested in this specific role and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at TN United Kingdom
✨Understand the Role
Make sure you have a clear understanding of the Electronics Helpdesk Support Engineer role. Familiarize yourself with the specific responsibilities, such as diagnosing technical issues and providing support via phone, email, or chat.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly. Prepare to demonstrate how you've effectively communicated technical information in past experiences.
✨Prepare for Technical Questions
Expect to be asked about your knowledge of electronics and troubleshooting techniques. Brush up on common issues related to electronics products and think through how you would guide someone through resolving these problems.
✨Highlight Relevant Experience
Be ready to discuss your previous experience in telephone support roles, especially in electronics. Use specific examples to illustrate how you've successfully helped customers resolve technical issues.
