E-Learning Manager - Business by Design Academy

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E-Learning Manager – Business by Design Academy, London

Client:

Information not provided

Location:

London, United Kingdom

Job Category:

Other

–

EU work permit required:

Yes

Job Reference:

e45ce77ed866

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We aim to empower our talent to be confident and true to themselves, inspired by the energy and diversity of London. Our team of designers has been creating unique designs from our London headquarters for over fifty years. The rainbow is our signature, symbolizing good energy, love, and individual expression.

We stand for Love, Diversity, Change, Equality, Kindness, Freedom, and Unity Against Racism.

Job Overview

The E-Learning Community Manager will cultivate and manage an engaging online learning environment, ensuring a high-quality learner experience through community engagement, content management, moderation, and alignment with educational goals. This role involves collaboration with learning design teams to foster community growth and effective learning outcomes.

Responsibilities

Community Building and Engagement

• Engage with learners via forums, social media, and messaging platforms.
• Initiate discussions and promote knowledge sharing.
• Organize virtual events like Q&A sessions and workshops.
• Encourage peer-to-peer support and collaboration.
• Collaborate with internal and external partners.

Content Creation and Management

• Create and curate engaging learning materials (articles, videos, posts, case studies).
• Maintain and update the LMS platform.
• Respond to feedback to improve content quality.

Community Moderation

• Enforce community guidelines.
• Monitor discussions to ensure a respectful environment.
• Support and escalate technical or behavioral issues.

Data Analysis and Reporting

• Track engagement, retention, and satisfaction metrics.
• Identify patterns and areas for improvement.
• Provide insights and reports to teams.

Collaboration and Coordination

• Align engagement activities with curriculum and goals.
• Coordinate with learning designers and subject matter experts.
• Communicate with teams and learners for smooth operations.

Requirements

• Strong communication and digital interpersonal skills.
• Experience in online community management or educational facilitation.
• Familiarity with LMS and collaboration tools.
• Skills in content creation, editing, and publishing.
• Analytical mindset with experience using engagement metrics.
• Passion for inclusive, learner-centered education.

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