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- Tasks: Lead the centre in the General Manager's absence, ensuring a fun and safe environment.
- Company: Join a financially stable business with exciting growth plans and a focus on team development.
- Benefits: Enjoy flexible working, bonuses, discounts, and ongoing training for career advancement.
- Why this job: This role offers autonomy, a dynamic work environment, and the chance to make a real impact.
- Qualifications: 18 months in a customer-facing management role, ideally in leisure or hospitality.
- Other info: Work nights and weekends; earn extra holiday days with service.
The predicted salary is between 36000 - 60000 £ per year.
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans?
As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands-on across all areas of the busy centre. Within our client's fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry
- evidence of delivering on financial targets, driving business and sales
- a passion for people including experience of coaching and developing your team
- be fanatical about customer service
- have ambition for success
- be willing to work nights and weekends
Join our client as an Assistant Manager, in return you'll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target paid half yearly
- 50% off food when you are working
- 28 days holiday earn additional days holiday with length of service, up to five days
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardos when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Deputy Centre Manager - North London employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Centre Manager - North London
✨Tip Number 1
Network with current employees or managers in similar roles at the centre. This can give you insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 2
Familiarise yourself with the latest trends in customer service and management within the leisure and hospitality sectors. Being able to discuss these trends can demonstrate your passion and commitment to the role.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams and met financial targets in previous roles. This will help you articulate your experience effectively during the interview.
✨Tip Number 4
Show enthusiasm for the company's growth plans and express your desire to contribute to their success. This can set you apart as a candidate who is not just looking for a job, but is genuinely invested in the company's future.
We think you need these skills to ace Deputy Centre Manager - North London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing management roles, particularly in leisure, hospitality, or retail. Emphasise your achievements in delivering financial targets and driving business growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for people and customer service. Mention specific examples of how you've coached and developed teams in previous roles, and express your ambition to grow into a General Manager position.
Highlight Relevant Skills: In your application, clearly outline skills that align with the job description, such as leadership, financial acumen, and customer service excellence. Use keywords from the job posting to demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your previous roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Deputy Centre Manager, you'll need to lead a team effectively. Prepare to discuss your experience in coaching and mentoring staff, and how you've successfully managed teams in high-pressure environments.
✨Understand Financial Targets
Be ready to talk about your experience with financial targets and how you've contributed to achieving them in past roles. Highlight any strategies you've implemented that led to increased sales or improved profitability.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples where you've had to make quick decisions or resolve conflicts within a team.
