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- Tasks: Input data accurately and manage customer queries via phone and email.
- Company: Join a dynamic team at AWD online, a leading property management platform.
- Benefits: Enjoy flexible working options and a supportive work environment.
- Why this job: Perfect for detail-oriented individuals who thrive in fast-paced settings and love helping others.
- Qualifications: Must type at least 45 words per minute; previous office experience is a plus.
- Other info: This role requires an EU work permit.
The predicted salary is between 24000 - 36000 £ per year.
We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has fast and accurate inputting / typing speed with excellent communication and organisational skills. Working as the Data Entry Administrator / Customer Service Data Processing Assistant you will be responsible for processing either manual emails or automatic feeds and uploading them quickly and accurately to the company website. You will also be responsible for liaising with property agents to confirm any missing information, checking for duplicates and answering telephone and email enquiries.
As the Data Entry Administrator / Customer Service Data Processing Assistant, you will have a typing speed of at least 45 words per minute in order to process information efficiently, have great written and verbal communication skills and be highly organised.
DUTIES
- Ensure that manual and automatic feeds are uploaded to the website accurately
- Process new feeds efficiently and in the order in which they are received to avoid delays in properties appearing on the website
- Communicating with clientele both written and verbally using excellent communication skills
- Reporting any issues with the functionality of the website to the Support Team
- Uploading properties either manually or from an automatic feed to the website
- Ensuring that all data entered on the website is accurate
- Approving pending images received from agents and arranging them appropriately
- Managing property details by processing property updates
- Contacting agents directly to confirm any missing information
- Checking for duplicates before uploading on to the website to ensure that a property does not appear twice
- Answering the phone/emails and assisting with queries where possible or transferring the query to the relevant person
- Carrying out property checks with agents over the phone when requested
- Carrying out user checks over the phone when required
CANDIDATE REQUIREMENTS
- A typing speed of at least 45 words per minute
- Previous office experience would be preferable
Data Entry Administrator / Customer Service Data Processing Assistant employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Entry Administrator / Customer Service Data Processing Assistant
✨Tip Number 1
Familiarise yourself with common data entry software and tools. Being proficient in programmes like Excel or Google Sheets can give you an edge, as these are often used for data processing tasks.
✨Tip Number 2
Practice your typing speed to ensure you meet the required 45 words per minute. There are many online typing tests and games that can help you improve your speed and accuracy.
✨Tip Number 3
Brush up on your communication skills, both written and verbal. Since you'll be liaising with property agents and answering queries, being clear and concise is crucial.
✨Tip Number 4
Network with professionals in the data entry and customer service fields. Join relevant online forums or LinkedIn groups where you can connect with others and learn about job opportunities.
We think you need these skills to ace Data Entry Administrator / Customer Service Data Processing Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in data entry and customer service. Emphasise your typing speed and any previous office roles to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and organisational abilities. Mention specific examples of how you've successfully managed data or customer inquiries in the past.
Highlight Technical Skills: If you have experience with data processing software or content management systems, be sure to mention these in your application. This will demonstrate your ability to handle the technical aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at TN United Kingdom
✨Show Off Your Typing Skills
Since the role requires a typing speed of at least 45 words per minute, be prepared to demonstrate your typing skills during the interview. You might even be asked to complete a quick typing test, so practice beforehand to ensure you're comfortable and confident.
✨Highlight Your Communication Skills
Excellent communication is key for this position. Be ready to discuss examples of how you've effectively communicated with clients or colleagues in previous roles. This could include handling queries or resolving issues, so think of specific instances to share.
✨Emphasise Your Organisational Abilities
The job involves managing multiple tasks, so showcasing your organisational skills is crucial. Prepare to talk about how you prioritise tasks, manage deadlines, and keep track of important information. Consider mentioning any tools or methods you use to stay organised.
✨Prepare for Technical Questions
As you'll be uploading data to a website and liaising with property agents, expect some technical questions related to data entry and website functionality. Brush up on common data entry software and be ready to discuss how you would handle potential issues that may arise.
