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- Tasks: Build and maintain cutting-edge data centre infrastructure while troubleshooting issues.
- Company: Join Five9, a global leader in cloud contact centre solutions with a diverse team.
- Benefits: Enjoy hybrid work options, competitive pay, and opportunities for overtime.
- Why this job: Be part of a dynamic team that values innovation and inclusivity in tech.
- Qualifications: 4+ years in data centre tech; degree in Computer Science or equivalent experience required.
- Other info: Willingness to work shifts and on-call duties is essential.
The predicted salary is between 36000 - 60000 £ per year.
Location: Slough, United Kingdom (Hybrid)
Client: Five9
Job Category: EU Work Permit Required: Yes
Job Reference: 99eac4af1130
Job Views: 32
Posted: 11.04.2025
Expiry Date: 26.05.2025
Responsibilities:
- Build, manage and maintain company’s infrastructure in global data centers.
- Perform equipment installs – compute, network, storage, racks, PDUs, cabling, etc.
- Closely monitor infrastructure to prevent failures and service degradation.
- Work with other Operations teams on troubleshooting and resolution of problems including hardware failures and physical connectivity problems.
- Communicate and coordinate with remote hands in remote data centers, providing technical direction when needed.
- Maintain asset inventory – both installed and spares.
- Perform all shipping and receiving duties including RMA activities.
- Maintain impeccable documentation around our datacenter configuration.
- Set standards of excellence for all datacenter operations.
- Maintain clean and orderly premises at all times.
- Update and work on tickets and tasks assigned in a timely manner.
- Follow change management process.
- Participate in off hours change windows.
- Provide 24x7 support as needed.
- Must be willing to participate in on-call duties.
- Must be willing to travel to our Data Centre in Slough on a regular basis.
- Must be willing to work shift pattern (mostly afternoon/late nights - 4 PM - 12 AM).
- Weekend/Overtime may be required (time off in lieu).
Requirements:
- Minimum of 4 years hands-on experience with Data Centre technologies – compute, network, storage, cabling, racks, PDUs, etc.
- Great knowledge and experience with planning cooling, power, and space resources.
- Linux/Unix system administration, networking, and SAN connectivity skills strongly desired.
- Experience working with vendors (quote-purchase process, RMA processes, support interactions).
- Scripting skills are a plus.
- Experience supporting 24x7 customer-facing production environment.
- Ability to troubleshoot and solve hardware problems independently.
- Bachelor of Science degree in Computer Science or equivalent experience.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Center Engineer - Slough
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as compute, network, and storage systems. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Network with current or former employees of Five9 on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Data Center Engineer role, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience with troubleshooting and problem-solving in a 24x7 environment. Be ready to share specific examples of how you've handled hardware failures or connectivity issues in the past.
✨Tip Number 4
Since the role requires shift work and on-call duties, be prepared to address your flexibility and willingness to adapt to these requirements. Highlight any previous experience you have with similar work patterns.
We think you need these skills to ace Data Center Engineer - Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data centre technologies, including compute, network, and storage. Use specific examples to demonstrate your hands-on experience and problem-solving skills.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities and requirements listed in the job description. Emphasise your experience with Linux/Unix system administration and your ability to work in a 24x7 environment.
Highlight Relevant Skills: In your application, clearly outline your skills related to cooling, power, and space resource planning. Mention any scripting skills you possess, as well as your experience with vendor interactions and RMA processes.
Show Enthusiasm for the Role: Express your enthusiasm for the Data Center Engineer position and your willingness to participate in on-call duties and shift patterns. Highlight your commitment to maintaining high standards in data centre operations.
How to prepare for a job interview at TN United Kingdom
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of data centre technologies, including compute, network, storage, and cabling. Be prepared to discuss your hands-on experience and any specific projects you've worked on that relate to these areas.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting hardware failures and connectivity issues, be ready to share examples of how you've successfully resolved similar problems in the past. Highlight your ability to work independently and think critically under pressure.
✨Show Your Team Spirit
Collaboration is key in this role, so be prepared to talk about your experience working with other teams. Discuss how you've communicated effectively with remote teams or vendors, and how you’ve contributed to a positive team environment.
✨Be Ready for Shift Work
This position requires flexibility with shift patterns, including evenings and weekends. Be honest about your availability and willingness to participate in on-call duties, as this will show your commitment to the role and the company.
