Customer Service Advisor

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Overview

Reference: 439458

Salary: £11.44 per hour

Job Location: Northampton, Northamptonshire, East Midlands, United Kingdom

Job Type: Permanent

Posted: Friday, June 28, 2024

Customer Service Representative – Office Working

Inspired by their unique client base, our client is looking to expand their customer service team to continue providing top-quality, tailored customer experiences.

Employment Type: Full-time, temporary to permanent

Working Hours: Monday – Friday, 11 am – 8 pm, with alternate weekends

Responsibilities of a Customer Service Representative

• Build rapport with customers in a consultative manner
• Listen to customers\’ needs to provide positive and tailored solutions
• Demonstrate in-depth knowledge of the company\’s services and products to deliver exceptional customer service
• Communicate with customers and clients via live chat platforms

Key Skills and Experience

• Excellent customer service skills
• Great team player
• Six months contact centre experience (not essential)
• Strong communication skills

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