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For Companies At a Glance
- Tasks: Deliver groceries with a smile and ensure customer satisfaction.
- Company: Join Tesco, a leading retailer known for its commitment to customers.
- Benefits: Enjoy flexible hours, discounts, and 20+ days of holiday.
- Why this job: Be the face of Tesco, making a real impact in your community.
- Qualifications: Must have a valid UK/EU driving license and a positive attitude.
- Other info: Guaranteed minimum hours and supportive team environment.
About the role
Availability Window
- Days: Sun, Mon, Fri, Sat
- From: 19:00:00
- To: 23:00:00
Pay and Hours
Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, with options for fewer hours (minimum 12). We schedule your hours within your available windows and provide 3 weeks’ notice of your shifts.
Customers are at the heart of everything we do. As the face of Tesco on the road, you’ll deliver to homes across the region. This role involves more than driving: it’s about helping customers and delivering great service with a smile. No two shifts are the same, and you’ll have support from managers and colleagues back at base.
Responsibilities include
- Ensuring the van and trays are clean and organized
- Keeping the delivery area tidy and picking up litter
- Washing trays as required
- Loading the van and checking its roadworthiness
- Communicating with customers about their orders and substitutions
- Handling products with care
- Informing customers about substitutions and charges
- Delivering within the scheduled time slot
- Calling customers before early arrivals
- Contacting the store if delayed by 30+ minutes
Requirements
- Build positive relationships with colleagues
- Be warm and welcoming to customers and colleagues
- Respond quickly to customer needs and embrace change
- Be energetic and driven to exceed expectations
- Share ideas for store improvement
- Hold a valid UK/EU/EEA driving license (full or automatic) for at least 12 months with no more than 3 penalty points
Benefits
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays)
- Flexible working options from day one
- 10% discount and 15% at pay weekend with Colleague Clubcard
- Access to wellbeing services
- Life cover of five times your salary and pension contributions up to 7.5%
- Various discounts and schemes
- Uniform provided
- Access to colleague networks
Customer Delivery Driver - Cambridge Bar Hill Extra employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver - Cambridge Bar Hill Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service standards. As a Customer Delivery Driver, you'll be the face of the company, so understanding their commitment to customer satisfaction will help you stand out during the interview.
✨Tip Number 2
Practice your communication skills. You'll need to interact with customers regularly, so being able to convey information clearly and warmly is essential. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Show your enthusiasm for the role by researching the local area. Knowing the streets and shortcuts in Bar Hill can demonstrate your commitment and readiness to provide efficient service, which is a big plus for the hiring team.
✨Tip Number 4
Be prepared to discuss how you handle challenges on the road. Think of examples where you've dealt with difficult situations or customer complaints effectively, as this will showcase your problem-solving skills and ability to stay calm under pressure.
We think you need these skills to ace Customer Delivery Driver - Cambridge Bar Hill Extra
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Delivery Driver position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your driving experience, customer service skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet the role's demands.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Tesco and how your skills can contribute to their customer service goals. Keep it concise and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a delivery driver role.
How to prepare for a job interview at TN United Kingdom
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Customer Delivery Driver. Familiarise yourself with the importance of customer service, communication, and the logistics involved in delivering products. This will help you answer questions confidently.
✨Show Your People Skills
As you'll be the face of Tesco on the road, it's crucial to demonstrate your ability to build positive relationships. Be prepared to share examples of how you've successfully interacted with customers or colleagues in the past.
✨Highlight Your Driving Experience
Since a valid driving licence is essential for this role, be ready to discuss your driving history. Mention any relevant experience, such as driving in different conditions or handling deliveries, to showcase your competence behind the wheel.
✨Emphasise Flexibility and Adaptability
The job requires you to respond quickly to customer needs and embrace change. Prepare to discuss situations where you've had to adapt to new challenges or changes in plans, demonstrating your energetic and driven nature.
