Customer Assistant

Customer Assistant

Milton Keynes Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store cleanliness.
  • Company: Join Lidl, a supportive team with big ambitions and a commitment to diversity.
  • Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
  • Why this job: Dynamic role with opportunities for growth and a chance to make a real impact.
  • Qualifications: Experience in fast-paced environments and excellent customer service skills required.
  • Other info: Flexible shifts available; perfect for students looking to balance work and studies.

£12.75 - £13.65 per hour | 25 hour contract | AM & PM Shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you’ll do:

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you’ll need:

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you’ll receive:

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Customer Assistant employer: TN United Kingdom

At Lidl, we pride ourselves on being an exceptional employer, offering a dynamic work environment where collaboration and determination are at the heart of our culture. As a Customer Assistant, you'll enjoy competitive pay, generous holiday allowances, and a supportive team that champions your growth, with opportunities to specialise in various areas. Located in a vibrant community, we celebrate diversity and inclusivity, ensuring that every employee feels valued and empowered to make a meaningful impact.
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Contact Detail:

TN United Kingdom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to excellent customer service will help you align your responses during any interviews or discussions.

✨Tip Number 2

Showcase your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed multiple tasks or handled busy situations, as this is crucial for a Customer Assistant role.

✨Tip Number 3

Prepare to discuss your flexibility and willingness to adapt. Since the role requires early starts and late finishes, demonstrating your availability and eagerness to take on varied shifts can set you apart from other candidates.

✨Tip Number 4

Emphasise your teamwork skills. As a Customer Assistant, you'll be working closely with colleagues, so sharing experiences where you've collaborated effectively can highlight your ability to contribute positively to the team dynamic.

We think you need these skills to ace Customer Assistant

Excellent Customer Service Skills
Ability to Work in a Fast-Paced Environment
Flexibility in Working Hours
Strong Communication Skills
Team Collaboration
Attention to Detail
Positive Attitude
Problem-Solving Skills
Time Management
Adaptability to Changing Priorities
Basic Merchandising Skills
Ability to Handle Deliveries Efficiently
Passion for Retail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description to demonstrate that you understand what Lidl is looking for.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work collaboratively. Mention specific examples of how you've gone the extra mile in previous roles.

Highlight Flexibility: Since the role requires flexibility with shifts, emphasise your availability and willingness to adapt to changing priorities. This shows that you're ready to meet the demands of the job.

Show Enthusiasm: In your application, convey your enthusiasm for working at Lidl. Mention why you admire their values and how you align with their commitment to excellent customer service and teamwork.

How to prepare for a job interview at TN United Kingdom

✨Show Your Customer Service Skills

As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.

✨Demonstrate Flexibility

Lidl values flexibility in its employees. During the interview, highlight your ability to adapt to changing priorities and work various shifts. Share experiences where you successfully managed unexpected changes in your work environment.

✨Emphasise Teamwork

Collaboration is crucial at Lidl. Be ready to discuss how you've worked effectively within a team. Mention specific instances where you supported colleagues or contributed to a team goal, showcasing your collaborative spirit.

✨Bring a Positive Attitude

A friendly demeanour can make a big difference in retail. Make sure to convey your enthusiasm for the role and your passion for helping customers. A smile and a positive approach can leave a lasting impression on your interviewers.

Customer Assistant
TN United Kingdom
T
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