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- Tasks: Lead a team to enhance customer retention through email, SMS, and push notifications.
- Company: Join a fast-growing Ecommerce brand making waves in the industry.
- Benefits: Enjoy a competitive salary and the flexibility of working from London or Herts.
- Why this job: Be part of a dynamic team focused on loyalty and automation with real impact.
- Qualifications: Experience in CRM management and campaign implementation is essential; team leadership skills are a plus.
- Other info: This is a full-time, permanent role with opportunities for growth.
The predicted salary is between 45000 - 50000 £ per year.
Our client, a fast-growing Ecommerce brand, is looking for a strong CRM Manager to join their expanding team. The role is paying from £45k to £50k and can be based in a London office or in Herts. It is a full-time and permanent role.
The role will focus on Retention and Loyalty , automation, and cover email, SMS, and push notifications. You will have experience being hands-on and implementing campaigns; however, the role will mainly be managing a team of 2 with the ability to jump in when needed. Previous management or agency management experience would be highly beneficial.
You should also be able to produce reports and provide meaningful insights to help with strategy.
The role needs someone with experience in segmentation , and subscription would be ideal but not a necessity. You should also be highly collaborative and proactive in nature.
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CRM Manager - Ecommerce employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager - Ecommerce
✨Tip Number 1
Familiarize yourself with the latest trends in CRM and retention strategies specific to eCommerce. This knowledge will not only help you stand out during interviews but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with professionals in the eCommerce and CRM space. Attend industry events or join relevant online communities to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your hands-on experience with CRM tools and campaign management. Be ready to share specific examples of successful campaigns you've implemented and how they contributed to retention and loyalty.
✨Tip Number 4
Highlight your leadership skills and experience managing teams. Be prepared to discuss how you foster collaboration and drive results within a team, as this is crucial for the role.
We think you need these skills to ace CRM Manager - Ecommerce
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities such as retention, loyalty, and campaign management. Tailor your application to highlight your relevant experience in these areas.
Highlight Management Experience: Since the role involves managing a team, make sure to emphasize any previous management or agency experience you have. Provide specific examples of how you've successfully led teams or projects in the past.
Showcase Your Skills: Demonstrate your hands-on experience with CRM tools and campaign implementation. Include details about your proficiency in segmentation, automation, and reporting, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your proactive nature and collaborative spirit. Use this opportunity to explain why you're passionate about the role and how you can contribute to the company's success.
How to prepare for a job interview at TN United Kingdom
✨Show Your Hands-On Experience
Be ready to discuss specific campaigns you've implemented in the past. Highlight your role in these projects and how you contributed to their success, especially in retention and loyalty strategies.
✨Demonstrate Leadership Skills
Since the role involves managing a team, prepare examples of how you've successfully led teams in previous positions. Discuss your management style and how you motivate and support your team members.
✨Prepare for Data-Driven Discussions
Expect to talk about how you analyze data and produce reports. Be prepared to share insights from your past experiences that helped shape marketing strategies, particularly in segmentation and automation.
✨Emphasize Collaboration and Proactivity
The company values collaboration, so be ready to provide examples of how you've worked effectively with cross-functional teams. Also, showcase your proactive approach to problem-solving and campaign management.
