Country Manager: UK - London

Job Description

We are seeking a dynamic leader to oversee the daily operations within the UK, develop client relationships across Africa, North, and South America, and provide technical expertise on various projects.

1. Operational Leadership: Deliver comprehensive leadership and manage all client relationships within the UK and assigned regions, ensuring market share is maintained, investments are profitable, and growth targets are met.
2. Operational Management: Oversee the daily operations of the UK business, applying a hands-on approach to address strategic, technical, commercial, operational, and personnel challenges impacting customer service and performance.
3. Project Delivery: Lead delivery teams for new projects, ensuring they meet deadlines, budgets, technical standards, safety, quality, and operational excellence.
4. Operational Support: Develop a high-performing, innovative support function capable of devising bespoke technical solutions to meet client needs.
5. Sales and Client Relations: Create annual sales plans for existing and new clients, maintain strong client relationships, and act as the primary communication point for client issues.
6. Strategic Alignment: Ensure daily operations align with corporate policies, strategies, and goals.
7. Process Improvement: Drive continuous improvement in operational efficiency through process enhancements, personnel development, and practical measures.
8. Performance Management: Achieve business objectives, manage budgets and targets, and report on business performance.
9. Business Development: Engage in business development activities within the UK and assigned regions, including tender management.
10. Technical Services: Provide technical support to clients in line with targets.
11. Office Management: Establish and manage the UK office in compliance with local legislation and governance.
12. Financial Management: Oversee the financial aspects of the UK office, including budgeting, forecasting, and analysis.

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