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- Tasks: Lead and inspire a team to create magical moments for new parents in a vibrant store.
- Company: Join Mamas & Papas, the UK's largest specialist baby retailer, known for its award-winning products.
- Benefits: Enjoy 33 days holiday, company bonuses, significant discounts, and supportive family leave policies.
- Why this job: Be part of a growing brand that values inclusivity and creativity while making a real impact.
- Qualifications: Ideal for Assistant Managers or current Store Managers passionate about customer experience.
- Other info: This is a 12-month fixed-term contract with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
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Concession Store Manager (Mamas & Papas at M&S) 12mth FTC, Kent
Location: Kent, United Kingdom
Job Category:
Retail
EU work permit required:
Yes
Job Reference:
efb960c98e74
Job Views:
8
Posted:
02.03.2025
Expiry Date:
16.04.2025
Job Description:
*Not often do roles pop up where you can put smiles on so many faces , creating magical moments your customers will cherish forever.
*Not often do roles come up where you’re encouraged to be proactive, be different in putting a store on a map .
*Not often do roles pop up for a retailer actually opening new sites in the current market, where you can make a store your own , with freedom & job security.
….Well here’s one for you.
At Mamas & Papas, we’re not only the award-winning No.1 brand in baby & nursery products but we’re also the UK’s largest specialist baby/nursery products retailer with Mamas & Papas stores & sites all over the UK and Ireland.
Through amazing & continued brand growth, we’ve been opening up more and more of our beautiful little Mamas & Papas concession stores and now a NEW partnership with Marks & Spencers (M&S) . We’re therefore looking to recruit a CONCESSION STORE MANAGER for our Mamas & Papas concession store in Westwood Cross within M&S, on a 12 month fixed term contract , leading, inspiring & developing your Mamas & Papas concession team of 8 to create these magical moments for an incredible community of new & expectant parents across Kent & surrounding areas.
These mini stores are perfect for an Assistant Manager or Deputy Manager from a true customer experience perspective looking to take that step up into running their own store & team, their way.
Or, a current Store Manager, passionate about customer experience, with so many ideas, wanting to work for a business in growth that’s not afraid to try new things.
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We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
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We’re a Business that cares, so here’s just some of our Benefits on offer:
• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our “For the Future” commitment
….Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We’re Award Winning!!
FINALISTS: 2024 -Retail Week -“Happiest Retailer to Work For”
#J-18808-Ljbffr
Concession Store Manager (Mamas & Papas at M&S) 12mth FTC, Kent employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Store Manager (Mamas & Papas at M&S) 12mth FTC, Kent
✨Tip Number 1
Familiarize yourself with Mamas & Papas' brand values and customer experience philosophy. Understanding what makes their approach unique will help you align your management style with their expectations.
✨Tip Number 2
Network with current or former employees of Mamas & Papas to gain insights into the company culture and operational practices. This can provide you with valuable information that can set you apart during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've created memorable customer experiences in previous roles. Highlighting your proactive approach and innovative ideas will resonate well with the hiring team.
✨Tip Number 4
Showcase your leadership skills by discussing how you've successfully managed and developed teams in the past. Emphasizing your ability to inspire and motivate others will be crucial for this role.
We think you need these skills to ace Concession Store Manager (Mamas & Papas at M&S) 12mth FTC, Kent
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Concession Store Manager position. Understand the key responsibilities and the qualities Mamas & Papas is looking for in a candidate, such as leadership skills and a passion for customer experience.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management, particularly any roles where you led a team or improved customer satisfaction. Use specific examples that demonstrate your ability to create 'magical moments' for customers.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the brand. Mention why you want to work at Mamas & Papas and how your values align with their commitment to inclusivity and customer experience.
Showcase Your Leadership Style: In your application, emphasize your leadership style and how you inspire and develop teams. Provide examples of how you've successfully managed a team in the past and created a positive work environment.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for creating magical moments for customers. Share specific examples from your past experiences where you went above and beyond to enhance customer satisfaction.
✨Demonstrate Leadership Skills
As a Concession Store Manager, you'll be leading a team. Highlight your leadership style and provide examples of how you've successfully inspired and developed a team in previous roles.
✨Be Proactive and Innovative
Mamas & Papas values creativity and proactivity. Prepare to discuss ideas you have for making the store stand out and how you would implement them to attract more customers.
✨Emphasize Inclusivity and Diversity
Since Mamas & Papas champions diversity, be ready to talk about how you promote inclusivity in the workplace. Share any relevant experiences that demonstrate your commitment to fostering a diverse environment.
