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- Tasks: Lead your team to deliver exceptional customer experiences and drive store growth.
- Company: Join Mulberry, a global leader in luxury leather goods since 1971.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and extra day off for your birthday.
- Why this job: Be part of a vibrant culture that values diversity, creativity, and sustainability.
- Qualifications: Experience in leadership, preferably in luxury fashion; passion for fashion is essential.
- Other info: Access to training opportunities and community days to give back.
The predicted salary is between 28800 - 43200 £ per year.
Social network you want to login/join with: Concession Manager, Fenwick, Newcastle upon Tyne col-narrow-left Client: Mulberry England Location: Newcastle upon Tyne, United Kingdom Job Category: Other – EU work permit required: Yes col-narrow-right Job Reference: c59399ae387c Job Views: 8 Posted: 26.04.2025 Expiry Date: 10.06.2025 col-wide Job Description: Concession Manager, Fenwick Newcastle, UKRetail Stores /Permanent Full-Time /On-siteFounded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.If these are values you share, we would love you to join our team.As a Concession Manager at Mulberry you will lead your store and your team to succeed. To do this you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor to Mulberry.What we need from you:- You will create a high performing team where diversity is embraced and every person is valued and feels a sense of belonging.- You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.- You will create a culture that embraces feedback; give praise, share successes, coach and challenge. – You will nurture a welcoming and fun environment for your customers and team.- You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also.- You will develop and maintain key customer relationships using instore CRM tools to support you and your team.- You will continually demonstrate a commitment to driving your business. – You will collaborate and build key relationships to accelerate store growth. – You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.- You will lead and deliver operational excellence showing respect and consideration for people, product and your environment.- You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future. – You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities. We will need you to be:- Inspiring- Engaging – Agile- Perceptive – An experienced Leader (preferably within luxury fashion but not essential)- In love with fashion!What we can do for you:- Competitive basic salary- Bonus- Product allowance- An enviable staff discount and exclusive access to staff sales- Extra day off for your birthday- Pension Contributions & Life Assurance- Training and development opportunities- including full access to LinkedIn Learning – x2 Community Days per year Concession Manager, Fenwick Newcastle, UKRetail Stores /Permanent Full-Time /On-siteFounded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.If these are values you share, we would love you to join our team.As a Concession Manager at Mulberry you will lead your store and your team to succeed. To do this you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor to Mulberry.What we need from you:- You will create a high performing team where diversity is embraced and every person is valued and feels a sense of belonging.- You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.- You will create a culture that embraces feedback; give praise, share successes, coach and challenge. – You will nurture a welcoming and fun environment for your customers and team.- You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also.- You will develop and maintain key customer relationships using instore CRM tools to support you and your team.- You will continually demonstrate a commitment to driving your business. – You will collaborate and build key relationships to accelerate store growth. – You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.- You will lead and deliver operational excellence showing respect and consideration for people, product and your environment.- You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future. – You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities. We will need you to be:- Inspiring- Engaging – Agile- Perceptive – An experienced Leader (preferably within luxury fashion but not essential)- In love with fashion!What we can do for you:- Competitive basic salary- Bonus- Product allowance- An enviable staff discount and exclusive access to staff sales- Extra day off for your birthday- Pension Contributions & Life Assurance- Training and development opportunities- including full access to LinkedIn Learning – x2 Community Days per year #J-18808-Ljbffr
Concession Manager, Fenwick employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Manager, Fenwick
✨Tip Number 1
Familiarise yourself with Mulberry's brand values and culture. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly around being bold, open, responsible, and imaginative.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples of how you've built high-performing teams in the past. Highlight your ability to embrace diversity and create an inclusive environment, as this is crucial for the Concession Manager role.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Be ready to share strategies you've implemented to enhance customer experiences and how you inspire your team to do the same, as this will be a key focus in the role.
✨Tip Number 4
Research the luxury fashion market and be prepared to discuss current trends and challenges. This knowledge will demonstrate your market awareness and ability to maximise trading opportunities, which is essential for success in this position.
We think you need these skills to ace Concession Manager, Fenwick
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp what Mulberry is looking for in a Concession Manager. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect the qualities and experiences that align with the values of Mulberry. Emphasise your leadership skills, customer service experience, and any relevant achievements in retail or fashion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your commitment to creating an engaging customer experience. Use specific examples from your past roles to demonstrate how you embody the values of being bold, open, responsible, and imaginative.
Showcase Your Leadership Style: In your application, highlight your approach to team management and how you foster a diverse and inclusive environment. Discuss how you encourage creativity and collaboration among your team members.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Fashion
As a Concession Manager, it's crucial to demonstrate your love for fashion during the interview. Share personal experiences or insights about the industry that highlight your enthusiasm and knowledge.
✨Emphasise Team Leadership Skills
Discuss your experience in leading teams, especially in retail or luxury environments. Provide examples of how you've created high-performing teams and fostered a culture of diversity and inclusion.
✨Prepare for Customer Experience Scenarios
Be ready to discuss how you would deliver an extraordinary customer experience. Think of specific situations where you successfully engaged customers and inspired your team to do the same.
✨Demonstrate Market Awareness
Research Mulberry and its position in the luxury market. Be prepared to talk about current trends and how you can leverage this knowledge to maximise trading opportunities in the store.
