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- Tasks: Lead a dynamic collections team and manage client accounts for timely payments.
- Company: Join a rapidly growing Financial Services organization in Central London.
- Benefits: Gain valuable experience in a supportive environment with potential for growth.
- Why this job: Make a real impact by enhancing collections processes and customer experiences.
- Qualifications: Proven experience in collections, strong communication skills, and ability to handle pressure.
- Other info: This is a fixed-term contract covering maternity leave; apply quickly!
The predicted salary is between 36000 - 60000 ÂŁ per year.
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“You must be the change you wish to see in the world”. Mahatma Gandhi.
Sheridan Maine is excited to partner with a rapidly growing Financial Services organisation located in the heart of Central London. We are seeking a highly skilled and experienced Collections Manager to lead and enhance our client’s collections team on a fixed-term contract covering maternity leave.
Responsibilities of the Collections Manager will include:
- Leading and managing the collections team to achieve and exceed performance targets.
- Managing and overseeing a portfolio of accounts to ensure timely collection of outstanding payments.
- Contacting clients via phone, email, and letters to discuss overdue payments and establish repayment plans.
- Collaborating with other departments to streamline processes and ensure a seamless collections experience for customers.
- Handling complex collections cases and resolving escalated issues with professionalism and efficiency.
- Ensuring compliance with all relevant regulations and maintaining up-to-date knowledge of industry best practices.
The successful Collections Manager will require:
- Proven experience in a similar role.
- Strong understanding of collections processes, strategies, and regulations.
- Outstanding communication and interpersonal skills.
- Ability to work under pressure and manage multiple priorities.
If you’re passionate about this position or are keen to hear more, we would love to hear from you. Please click on “apply” as soon as possible.
You are required to be eligible to work in the UK full time without restriction.
Due to the high volume of applications we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
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Collections Manager employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Manager
✨Tip Number 1
Make sure to highlight your leadership experience in collections management. Use specific examples of how you've led teams to exceed performance targets, as this is a key responsibility for the role.
✨Tip Number 2
Demonstrate your understanding of compliance and industry regulations. Familiarize yourself with the latest best practices in collections to show that you are proactive and knowledgeable.
✨Tip Number 3
Prepare to discuss your communication strategies. Since you'll be contacting clients about overdue payments, think of ways you've successfully handled difficult conversations in the past.
✨Tip Number 4
Showcase your ability to manage multiple priorities under pressure. Be ready to provide examples of how you've effectively balanced various tasks while maintaining high performance in previous roles.
We think you need these skills to ace Collections Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Collections Manager position. Make sure you understand the responsibilities and requirements, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven experience in collections management. Provide specific examples of how you've led teams, managed accounts, and resolved complex cases to demonstrate your suitability for the role.
Showcase Communication Skills: Since outstanding communication is crucial for this role, make sure to highlight your interpersonal skills. Use clear and professional language in your application to reflect your ability to communicate effectively with clients and colleagues.
Tailor Your Application: Customize your cover letter to reflect your passion for the position and the company. Mention why you are interested in working with this financial services organization and how you can contribute to their collections team.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Leadership Skills
As a Collections Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you motivated your team to exceed performance targets.
✨Demonstrate Your Knowledge of Collections Processes
Make sure to highlight your understanding of collections strategies and regulations. Prepare examples of how you've successfully managed collections in the past.
✨Prepare for Scenario-Based Questions
Expect questions about handling complex cases and resolving escalated issues. Think of specific situations where you demonstrated professionalism and efficiency in challenging scenarios.
✨Emphasize Communication Skills
Outstanding communication is key in this role. Be ready to discuss how you effectively communicate with clients and collaborate with other departments to ensure a seamless collections experience.
