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- Tasks: Support client engagement and deliver bespoke activities for Imperial Business Partners.
- Company: Join Imperial College London, a world-leading institution at the forefront of science and technology.
- Benefits: Enjoy 39 days off, flexible working, and a generous salary package with great perks.
- Why this job: Be part of a mission-driven team that fosters innovation and collaboration in industry-academia partnerships.
- Qualifications: Strong relationship management skills and experience in project/event management are essential.
- Other info: This is a 12-month fixed-term contract with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
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Client Engagement Officer at Imperial Business Partners
Client: Imperial College London
Location: London, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: e2ce1cc2a631
Job Views: 6
Posted: 14.02.2025
Expiry Date: 31.03.2025
Job Description:
Within the Partnerships team, Imperial Business Partners (IBP) is an exclusive subscription-based industry-academic partnership programme. It offers businesses a gateway to the forefront of science and technology. Through IBP, businesses work with world-leading academics in a broad range of areas and get closer to promising talent, emerging innovation, start-ups, scale-ups, and other businesses. Participants benefit from a range of bespoke activities focused on improving innovation, collaboration, technology, and skills.
This role will support the Imperial Business Partners team in their client engagement activities by enabling efficient and prompt support in delivering bespoke client activities, supporting team processes as well as business development. It will be crucial to the growth of IBP and long-term engagement with Imperial’s corporate industry partners.
Responsibilities:
- Support the provision of excellent membership experience to IBP members and ensure retention.
- Maintain IBP’s excellent reputation and levels of engagement, as well as support IBP growth.
- Support Partnerships marketing and communications activities aimed at current or prospective IBP members.
- Project manage the IBP team administrative tasks in terms of client delivery and internal reporting.
- Build and maintain strong working relationships with multiple stakeholders including external suppliers and relevant business units throughout Imperial.
- Demonstrate ability in a wide range of competencies including relationship management, project and event management, engagement with external stakeholders.
- Experience in varied workload, excellent attention to detail, and a passion for enterprise and industry-academia collaboration.
- Experience of working/responding independently and dealing with unforeseen problems and circumstances.
- Adept at building relationships and leading project teams to deliver effective results, motivating and coordinating the work of staff across numerous teams.
- Take a continuous improvement approach to work, seeking to drive operational efficiencies, improve audience experience, and strengthen understanding of key stakeholders.
Benefits:
- The opportunity to continue your career at a world-leading institution and be part of our mission to continue science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 39 days off a year and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day 1, generous family leave packages, on-site leisure facilities, and a cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive, and collaborative work culture with various resources designed to support your personal and professional development.
This is a fixed term, 12 months contract. The role can also be offered as a secondment to Imperial College employees.
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Client Engagement Officer Imperial Business Partners Partnerships employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Officer Imperial Business Partners Partnerships
✨Tip Number 1
Familiarize yourself with the mission and values of Imperial College London and the Imperial Business Partners program. Understanding their focus on innovation and collaboration will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Imperial Business Partners. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your application.
✨Tip Number 3
Highlight any previous experience in client engagement or project management in your conversations. Be ready to discuss specific examples where you've successfully built relationships and managed projects, as these skills are crucial for this role.
✨Tip Number 4
Stay updated on trends in industry-academia partnerships and innovation. Being knowledgeable about current developments will not only impress during interviews but also demonstrate your genuine interest in the role and its responsibilities.
We think you need these skills to ace Client Engagement Officer Imperial Business Partners Partnerships
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Client Engagement Officer position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experiences that demonstrate your relationship management, project management, and engagement skills. Use specific examples that showcase your ability to support client engagement activities.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also outlines how you can contribute to the growth of Imperial Business Partners. Mention your understanding of industry-academia collaboration and how it relates to the position.
Highlight Your Soft Skills: In your application, emphasize your soft skills such as communication, teamwork, and problem-solving. These are crucial for building relationships with stakeholders and managing projects effectively.
How to prepare for a job interview at TN United Kingdom
✨Understand the Role and Responsibilities
Make sure you thoroughly understand the responsibilities of a Client Engagement Officer. Familiarize yourself with how this role supports client engagement activities and contributes to the growth of Imperial Business Partners.
✨Showcase Your Relationship Management Skills
Be prepared to discuss your experience in building and maintaining strong relationships with stakeholders. Highlight specific examples where you've successfully managed relationships in previous roles.
✨Demonstrate Project Management Experience
Since project management is a key part of this role, come ready to share examples of projects you've managed. Discuss how you coordinated tasks, motivated team members, and delivered results.
✨Emphasize Continuous Improvement Mindset
Talk about your approach to continuous improvement and how you've implemented changes in past roles to enhance efficiency and stakeholder engagement. This will show your commitment to driving operational efficiencies.
