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For Companies At a Glance
- Tasks: Manage client relationships and drive sales in the SaaS sector.
- Company: Join a dynamic team focused on innovative SaaS solutions.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Perfect for those passionate about tech and customer success.
- Qualifications: 2+ years in SaaS sales, strong communication skills, and a client-focused mindset.
- Other info: Ideal for individuals eager to make an impact in a fast-paced environment.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for a highly motivated and results-driven Client Account Manager / Sales Executive with experience in Software as a Service (SaaS) to join a dynamic and growing team. This role will focus on managing and expanding client relationships while driving sales within the SaaS sector. You will be responsible for managing a portfolio of clients, building strong customer relationships, identifying opportunities for upselling, and helping to ensure customer success with our client’s products. This is an exciting opportunity for an individual with a passion for SaaS sales and excellent communication skills to take the next step in their career.
The Role
- Client Relationship Management: Develop and maintain strong relationships with new and existing clients. Act as the primary point of contact for clients, ensuring excellent service delivery and support. Understand client needs and align them with the right SaaS solutions, driving customer satisfaction and retention.
- Sales & Revenue Generation: Proactively identify and pursue new business opportunities within your client portfolio. Negotiate and close deals with clients to meet or exceed sales targets and KPIs. Upsell and cross-sell additional services and products to existing clients to maximise revenue.
- Client Onboarding & Support: Ensure smooth onboarding of new clients, working with the technical and customer support teams to ensure successful implementation. Provide ongoing support and product training to clients to ensure high adoption and usage.
- Collaboration & Reporting: Work closely with internal teams, including marketing, customer support, and technical teams, to deliver exceptional service to clients. Track client activity and sales progress using CRM systems, ensuring accurate reporting and forecasting. Provide regular updates to management regarding sales performance and customer satisfaction.
The Person
- Proven Sales Experience: 2+ years of experience in sales or account management within the SaaS industry, with a track record of achieving sales targets.
- Strong Communication Skills: Excellent verbal and written communication skills, with the ability to engage and influence senior stakeholders.
- Client-Focused Approach: Demonstrated ability to build and maintain strong, long-term client relationships.
- Knowledge of SaaS Solutions: Understanding of SaaS products and solutions, with the ability to explain technical features in a simple and compelling way.
- Problem Solving: Strong analytical and problem-solving skills, able to think strategically to meet client needs.
- CRM Proficiency: Experience with CRM tools such as Salesforce, HubSpot, or similar.
- Target-Oriented: Comfortable working in a target-driven environment with a focus on achieving sales goals.
- Education: A degree or relevant experience in Business, Marketing, Technology, or a related field is preferred.
Client Account Manager / Sales Executive – SaaS (Software as a Service) employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager / Sales Executive – SaaS (Software as a Service)
✨Tip Number 1
Familiarise yourself with the specific SaaS products and solutions that we offer. Understanding our offerings will not only help you in conversations with potential clients but also demonstrate your commitment to the role.
✨Tip Number 2
Network within the SaaS community and attend industry events or webinars. This will help you build connections and gain insights into current trends, which can be beneficial when discussing client needs and upselling opportunities.
✨Tip Number 3
Brush up on your CRM skills, particularly with tools like Salesforce or HubSpot. Being proficient in these systems will allow you to track client interactions effectively and report on sales progress accurately.
✨Tip Number 4
Prepare to showcase your problem-solving abilities during interviews. Think of examples where you've successfully addressed client challenges in the past, as this will highlight your client-focused approach and analytical skills.
We think you need these skills to ace Client Account Manager / Sales Executive – SaaS (Software as a Service)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales and account management, particularly within the SaaS industry. Use specific examples of how you've achieved sales targets and built client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for SaaS sales. Mention your understanding of SaaS solutions and how your skills align with the company's needs. Be sure to address how you can contribute to client success and revenue generation.
Highlight Relevant Skills: In your application, emphasise your strong communication skills, problem-solving abilities, and proficiency with CRM tools. Provide examples of how you've used these skills to drive sales and enhance client relationships.
Showcase Industry Knowledge: Demonstrate your familiarity with the specific SaaS product or platform the company offers, as well as your knowledge of the relevant industry. This will show that you understand the market and can effectively engage with clients.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Sales Achievements
Be prepared to discuss your previous sales experiences, particularly in the SaaS industry. Highlight specific achievements, such as exceeding sales targets or successfully upselling products, to demonstrate your capability and results-driven mindset.
✨Understand the SaaS Landscape
Familiarise yourself with the company's SaaS products and the broader market. Be ready to explain how their solutions can address client needs and how you can contribute to their success. This shows your genuine interest and understanding of the role.
✨Demonstrate Strong Communication Skills
Since this role involves engaging with clients and stakeholders, practice articulating your thoughts clearly and confidently. Use examples from your past experiences to illustrate your communication style and how it has helped you build strong client relationships.
✨Prepare for Problem-Solving Scenarios
Anticipate questions that assess your problem-solving abilities. Think of scenarios where you've had to overcome challenges in client management or sales, and be ready to discuss your approach and the outcomes. This will showcase your analytical skills and strategic thinking.
