Claims Account Handler

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An experienced Claims Handler is required by a leading Independent Global Loss Adjuster providing Loss Adjusting, Claims, and Risk Management Services. They focus on Specialty Markets and Complex Commercial claims. You will join their Essex Team, reporting to the Claims Manager, and be responsible for managing a portfolio of Property and Liability Claims for the UK and Europe through to settlement.

Key responsibilities:

1. Investigating, negotiating, and agreeing settlement of claims
2. Liaising with Insured, Insurers/Brokers to achieve the timely conclusion of claims
3. Liaising with stakeholders overseas
4. Producing reports
5. Ensuring time reporting and billing are compliant
6. Liaising closely with Adjusters where appropriate
7. Attending client review meetings

About you:

• Previous claims handling experience, including caseload management
• Experience handling Property Claims covering all perils
• Exceptional communication skills, both written and verbal
• Strong relationship management skills with the ability to establish good working relationships with the team, colleagues, and third parties
• Proven capability in negotiation, decision-making, and problem-solving skills
• Ability to thrive in a high-pressured working environment
• Driven to meet and exceed targets
• Industry qualifications or working towards them
• Willing to work from the office 2/3 days per week

Salary and Benefits:

• Hours are Monday to Friday, 9:00 am – 5:00 pm

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