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- Tasks: Lead a dynamic team, ensuring top-notch customer service and store performance.
- Company: Join a B Corp TM company recognized as one of the Best Places to Work in 2023.
- Benefits: Enjoy 25 days holiday, online discounts, learning resources, and enhanced family-friendly policies.
- Why this job: Be part of a fun, inclusive culture that values personal growth and social impact.
- Qualifications: Retail management experience with strong organization and communication skills required.
- Other info: Opportunity for career growth while making a difference in the community.
The predicted salary is between 28800 - 42000 £ per year.
Role: Store Manager
Location: Chelmsford
Job type: Permanent, Full-Time, 40 hours
Looking for the next adventure? Named in The Sunday Times 2023 Best Places to Work , now is a great time to join our journey and build your career.
Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers’ lives through the clothes we make, the things we do, and the values we have. We are Made for Life. Considered style. Trusted quality. Sustainably sourced. Proud to be a B Corp TM. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying, and any other form of marginalisation in our workplaces.
The challenge – balancing our values while being commercial
We’re looking for talented retailers who feel relaxed in a dynamic environment, enjoy life to the full, have a real understanding of our brand and customers, and a passion to develop and succeed. As a natural leader, you will coach, develop and support your team to help them reach their full potential, whilst nurturing a fun and exciting atmosphere. Acting as a brand ambassador, you will continually promote the FatFace brand and culture to our customers through your team and align yourself to the company’s social and environmental mission and champion any actions that you can directly impact at all times. You’ll take pride in continually delivering the highest and most consistent standards of customer service, visual standards, profitability, and productivity of your store. Taking personal ownership for the performance of your store, you will make commercial decisions and spot business opportunities that drive results. You will achieve all this while ensuring our customers remain at the heart of every decision you make, all part of a normal day in retail!
We don’t need to tell you that you will need outstanding organisation and communication skills, as a seasoned retail manager it’s second nature! This truly is a great opportunity for passionate retailers who don’t want to stand still, genuinely want to make a difference, and be part of the FatFace story.
Benefits of working with us:
- 25 days holiday plus bank holidays
- Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts, etc.)
- THRIVE – Our learning management system- access from day one with 1000’s of pieces of learning
- Dental Insurance (employee funded)
- Pension scheme – EAP support around the clock- UNUM/Retail Trust/Fashion Textiles Support
- Critical illness/Death in service for Salaried staff
- Sick pay allowances
- O2 phone discount
- Eye Tests/contributions to glasses (qualifying roles only)
- Sabbatical leave in line with service
- Enhanced Family Friendly policies i.e. Maternity Leave
- Refer a friend scheme
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Chelmsford Store Manager, Essex employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chelmsford Store Manager, Essex
✨Tip Number 1
Familiarize yourself with the FatFace brand and its values. Understanding their commitment to sustainability and community will help you align your answers during the interview, showcasing that you are a perfect fit for their culture.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your leadership skills and ability to create an inclusive environment. Highlight how you've successfully coached and developed team members in previous roles.
✨Tip Number 3
Research the local Chelmsford market and understand the customer demographics. Being able to discuss how you would tailor the store's approach to meet the needs of the local community can set you apart from other candidates.
✨Tip Number 4
Show your passion for retail and customer service by sharing stories that illustrate your commitment to delivering exceptional experiences. This will resonate well with the hiring team who values customer-centricity.
We think you need these skills to ace Chelmsford Store Manager, Essex
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand FatFace's brand values and culture. Familiarize yourself with their commitment to sustainability and inclusivity, as this will help you align your application with their mission.
Tailor Your CV: Make sure your CV highlights your relevant retail management experience, leadership skills, and any achievements that demonstrate your ability to drive results. Use specific examples that showcase your understanding of customer service and team development.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your alignment with FatFace's values. Mention how you can contribute to creating an inclusive environment and how you plan to promote the brand culture through your leadership.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TN United Kingdom
✨Understand the Brand
Before your interview, make sure you have a solid understanding of the FatFace brand, its values, and its mission. Familiarize yourself with their commitment to sustainability and inclusivity, as these are key aspects of their culture.
✨Showcase Leadership Skills
As a Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully coached and developed team members in the past, and be ready to discuss how you would create a fun and engaging atmosphere in the store.
✨Highlight Customer-Centric Decisions
Be prepared to discuss how you prioritize customer service in your decision-making process. Share specific instances where you made commercial decisions that positively impacted customer satisfaction and store performance.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to balance commercial goals with the company's values. Think about challenges you've faced in retail and how you navigated them while keeping the customer at the heart of your decisions.
