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For Companies At a Glance
- Tasks: Service and maintain security systems, including CCTV and Access Control for commercial clients.
- Company: Join Johnson Controls, a leader in creating safe and sustainable environments.
- Benefits: Enjoy competitive salary, overtime options, travel allowances, and ongoing training.
- Why this job: Be part of a high-performing team with career growth potential in a reputable company.
- Qualifications: Experience in the security industry and a valid driving license are essential.
- Other info: Opportunity to work in London or Manchester with a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
What can Johnson Controls do for you? We offer an opportunity to work with Johnson Controls to shape the future and create a world that’s safe, comfortable, and sustainable. We are passionate about improving how the world lives, works, and plays, continuously diversifying and creating new opportunities for our employees to grow.
What You Will Do
The role involves servicing Security Systems, including Access Control & CCTV, for a large commercial customer base in North London and surrounding counties. Our Service Engineers are responsible for maintaining security systems to industry standards, providing exceptional customer service, and demonstrating industry-leading technical knowledge. The successful engineer will proactively identify and resolve issues. This is a great opportunity to work within a high-performing team in a specific geographical region, with career growth potential within a market-leading brand.
How You Will Do It
- Provide excellent customer service, exceeding expectations of both internal and external clients, and maintaining effective relationships.
- Service devices safely and responsibly to prevent injuries, property damage, and material loss.
- Manage your time efficiently, prioritising jobs appropriately.
- Complete engineer work reports, handover certificates, BSIA certificates, or checklists accurately.
What We Look For (Essential)
- Experience in the security industry
- Valid driving license
- Ability to lift and climb ladders
- Previous experience in a customer-facing environment
Why work for ADT?
We provide a platform for career progression with a range of opportunities. Benefits include:
- Competitive salary with additional earning potential
- Optional overtime
- Industry-leading callout payments
- Travel time allowance (average 3% of basic salary)
- Engineering commission scheme (average 5% of basic salary)
- Company vehicle, uniform, PPE, tools, and ongoing training
- Industry-leading health & safety programs and employee assistance
- Career development opportunities
Our team averages over 20 years of service, and you will have the opportunity to become a valued member of our winning team.
CCTV Field Service Engineer – Manchester or London employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Field Service Engineer – Manchester or London
✨Tip Number 1
Familiarise yourself with the latest CCTV and security technologies. Being knowledgeable about current trends and advancements in the industry will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Network with professionals in the security industry, especially those who work at Johnson Controls or similar companies. Attend industry events or join relevant online forums to make connections that could provide insights or referrals.
✨Tip Number 3
Prepare for potential technical assessments by practising common troubleshooting scenarios related to CCTV systems. This hands-on preparation can help you demonstrate your problem-solving skills effectively during the interview process.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in previous roles. This will highlight your ability to maintain effective relationships, which is crucial for this position.
We think you need these skills to ace CCTV Field Service Engineer – Manchester or London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the CCTV Field Service Engineer position. Tailor your application to highlight relevant experience in servicing security systems and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in the security industry, particularly with CCTV and access control systems. Mention any previous roles that involved customer interaction and technical problem-solving.
Showcase Technical Skills: Detail your technical knowledge related to security systems in your application. Include any certifications or training that demonstrate your ability to maintain and service these systems effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the company. Make sure to express how you can contribute to Johnson Controls' mission of creating a safe and sustainable world.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Technical Knowledge
As a CCTV Field Service Engineer, it's crucial to demonstrate your understanding of security systems. Be prepared to discuss specific technologies you've worked with and any troubleshooting experiences you've had. This will show the interviewer that you have the technical expertise required for the role.
✨Emphasise Customer Service Skills
Since the role involves interacting with clients, highlight your experience in customer-facing environments. Share examples of how you've exceeded customer expectations in the past, as this will illustrate your ability to maintain effective relationships and provide exceptional service.
✨Demonstrate Time Management Abilities
The job requires efficient time management and prioritisation of tasks. Prepare to discuss how you've successfully managed multiple responsibilities in previous roles. Providing concrete examples will help convey your ability to handle the demands of the position.
✨Prepare for Safety Protocol Questions
Given the nature of the job, safety is paramount. Be ready to answer questions about safety protocols and how you've implemented them in past roles. This will reassure the interviewer of your commitment to working safely and responsibly.
