Business Analyst, Milton Keynes

Tätigkeitsbereich: IT / Telekommunikation

Fachabteilung: New Sales

Gesellschaft: Mercedes-Benz UK Limited

Standort: Mercedes-Benz UK Limited, Tongwell Milton Keynes

Startdatum: sofort

Veröffentlichungsdatum: ..5

Stellennummer: MER3IC6

Arbeitszeit: Vollzeit

Aufgaben

IT Business Analyst

About Us

At Mercedes-Benz Cars, we’re passionate about what we do. Whether we’re exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do.

It’s an exciting time to be part of the team, so what are you waiting for?

How you’ll play your part

We’re looking for someone proactive and motivated, with a strong commitment to continuous learning and actively seeks opportunities to improve processes, enhance efficiency, and stay updated on industry best practices and technologies. In this role you will perform high quality IT Business Analysis across all phases of the application and project lifecycle, using cross-functional knowledge to demonstrate a clear capability to add value across MBUK Business Units.

You will bring your experience in digital transformation projects and initiatives, being adept at driving business improvements through technology, process automation, and user-centric solutions. You’ll possess comprehensive expertise in Use Case development, Process Mapping, and User Journey analysis to optimise workflows, improve customer experiences, and enhance operational efficiency. Proficient in business process modeling techniques, you’ll create clear and structured documentation that supports system development and process optimisation.

As a critical thinker with strong analytical and problem-solving skills, you will assess business challenges, identify root causes, and develop data-driven solutions aligned with strategic objectives. Collaborating with stakeholders, you will analyse, validate, and refine business and user requirements, while documenting current processes to identify opportunities for improvement. You will create and maintain detailed functional specifications, user stories, and process flow diagrams to effectively communicate requirements and expected system behavior to technical teams.

You’ll have great communication skills, with the ability to translate complex technical concepts into clear, actionable insights for both technical teams and non-technical stakeholders. Facilitating communication between business users and technical teams, you’ll ensure that all parties have a clear understanding of project goals, requirements, and timelines.

At Mercedes-Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance with our polices and adhere to the Company’s Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law.

What’s in it for you

As well as the opportunity to work in a dynamic environment, with a great team and culture, we’ll offer you a competitive salary and discretionary bonus structure. We also hope you’ll love our products as much as we do, with access to our colleague car schemes. On top of that, you’ll be able to join our pension scheme and you’ll get a flexible benefit pot that can be used to find the benefits that are right for you. We are pleased to be able to offer a hybrid working approach – achieving a great balance between remote and office working.

We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We’ll also encourage your development, with the training and knowledge you need to reach your potential.

Who we are

Through the doors of Mercedes-Benz, you’ll find a passionate team working to deliver cutting-edge IT solutions that drive innovation and efficiency across our business areas. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity.

We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas.

What’s next?

Once you click apply, we’ll take you through to the Mercedes-Benz Group careers portal – this is our parent company site, so don’t worry, you’re in safe hands. Here, you’ll find a short application form to complete.

Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We’re also open to working flexibly and are happy to discuss flexible working options.

Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK.

Managing your data

We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.

Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.

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