Associate Lead - Service Management

Client: Microland

Location: null, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: efdec0917a98

Job Views: 6

Posted: 03.03.2025

Expiry Date: 17.04.2025

Job Description:

Required Skills
Behavioral | Aptitude | Communication

Education Qualification: Any Graduate

Certification Mandatory / Desirable: Technology | Certifications in Project Management | PMI Certified Associate in Project Management (CAPM)

Skills Required:

1. Technology: Have Knowledge on Server Hardware – Multiple Vendors, Remote Management Tools, Software and hardware Raid, Clear network fundamentals and topology
2. Business Development: Understand New Business cases and client needs, Understand and Develop new structure of Organization and effective Solutions, Demonstrate delivery methodology to Prospective clients, Costing and Pricing for new Business cases
3. Strategy and Synergy: Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering Areas, Identify and Define new delivery methodology, Identify and Define skills and capabilities of new managers, and identify needs for development, Identify different thresholds for achievements.

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