Assistant Store Manager FT

Assistant Store Manager FT

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, drive sales, and ensure top-notch customer service every day.
  • Company: Join LIDS, a leading retailer in sports apparel and accessories.
  • Benefits: Enjoy a 40% employee discount, monthly bonuses, and comprehensive health benefits.
  • Why this job: Be part of a dynamic team that values growth, training, and a fun work culture.
  • Qualifications: High school diploma plus one year of retail experience; strong communication skills required.
  • Other info: Opportunity to earn up to 45% above local minimum wage based on experience.

The predicted salary is between 24000 - 36000 £ per year.

Produce sales gains by providing excellent customer service. Meet or exceed Company Objectives in all individual statistics. Provide consistent, documented appraisals of an associate's sales performance, offering feedback on strengths and opportunities while aligning with Company Objectives. Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness. Maintain a professional appearance in accordance with the Company Dress Code Policy.

Principle Duties and Responsibilities

  • Control Expenses
  • Protect company assets within LIDS Retail policies.
  • Assist in preparing store work schedules that ensure proper coverage and adhere to wage control guidelines.
  • Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
  • Conduct timely and consistent product counts.
  • Ensure proper documentation and record-keeping per policies and legal requirements.
  • Open and close the store following procedures outlined in the Operations P&P Manual.

Additional Principal Duties and Responsibilities

  • Manage store associates through training, goal setting, and follow-up, especially when the Store Manager is absent.
  • Implement disciplinary actions as needed in the absence of the Store Manager.
  • Handle scheduling and staffing, including calling in associates during unexpected peaks.
  • Participate in training programs, set goals, and follow up regularly.
  • Assist in recruiting and training staff on store operations and procedures.
  • Ensure compliance with company policies and safeguard inventory, funds, and property.
  • Perform duties of subordinates when necessary.
  • Communicate effectively with employees at all levels.
  • Perform other duties as assigned.

Job Required Knowledge & Skills

  • High school diploma or equivalent plus at least one year of relevant experience.
  • Proven ability to achieve sales results and minimise loss.
  • Strong interpersonal and verbal communication skills.
  • Proficiency in operating computers and related software.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders and work with hands overhead.
  • Standing for up to 100% of the work time.
  • Ability to work independently.

Preferred Job Knowledge & Skills

Assistant store managers can earn up to 45% above local minimum wage based on experience. Compensation varies with skills, experience, and location. Full-time assistants are eligible for monthly sales bonuses, a 40% employee discount, and benefits including Paid Time Off, health, vision, dental, and 401(k).

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Contact Detail:

TN United Kingdom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager FT

✨Tip Number 1

Familiarise yourself with the company's sales objectives and customer service standards. Understanding these will help you demonstrate how your experience aligns with their goals during any discussions.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams or handled difficult situations in previous roles. This will highlight your capability to step up in the absence of the Store Manager.

✨Tip Number 3

Research the latest trends in retail management and customer service. Being knowledgeable about current practices can set you apart and show your commitment to continuous improvement.

✨Tip Number 4

Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.

We think you need these skills to ace Assistant Store Manager FT

Customer Service Excellence
Sales Performance Analysis
Visual Merchandising
Inventory Management
Expense Control
Staff Training and Development
Effective Communication
Problem-Solving Skills
Scheduling and Staffing
Compliance with Company Policies
Record-Keeping
Team Leadership
Adaptability
Basic Computer Proficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Use specific examples that demonstrate your ability to meet sales targets and manage a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the company's objectives. Mention how your skills align with the responsibilities of the Assistant Store Manager role.

Highlight Relevant Skills: In your application, emphasise your strong interpersonal and communication skills, as well as your proficiency with technology. These are crucial for managing store associates and maintaining operations.

Showcase Leadership Experience: If you have previous experience in training or managing staff, be sure to include this in your application. Highlight any instances where you successfully implemented training programs or improved team performance.

How to prepare for a job interview at TN United Kingdom

✨Showcase Your Customer Service Skills

Since the role focuses heavily on providing excellent customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight any instances where you went above and beyond to meet customer needs.

✨Demonstrate Leadership Qualities

As an Assistant Store Manager, you'll need to manage associates and assist in training. Discuss your previous experiences in leadership roles, even if informal, and how you motivated or guided team members to achieve their goals.

✨Familiarise Yourself with Company Policies

Understanding the company's policies and procedures is crucial. Before the interview, review any available information about their operations, dress code, and inventory management practices to show that you're serious about the role.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for scenarios related to managing staff, handling customer complaints, or controlling expenses, and think through how you would respond effectively.

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