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For Companies At a Glance
- Tasks: Lead and motivate the team while ensuring excellent customer experiences.
- Company: Join Rituals, a brand dedicated to creating unforgettable shopping moments.
- Benefits: Enjoy a supportive work culture with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team that values trust, feedback, and customer satisfaction.
- Qualifications: Previous experience in retail or hospitality and strong people management skills required.
- Other info: This role is perfect for energetic individuals who love inspiring others.
The predicted salary is between 28800 - 43200 £ per year.
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities.
High on energy, low on ego, and with a little bit of humour! You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. Additionally, as Assistant Store Manager, you are inspiring and performance-oriented.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioral change and develop others.
- Decision-making and problem-solving skills.
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Bicester Village (40 hours)
✨Tip Number 1
Familiarise yourself with Rituals' brand values and customer experience philosophy. Understanding their approach will help you align your answers during the interview and demonstrate that you're a perfect fit for their culture.
✨Tip Number 2
Prepare examples from your previous experience that showcase your leadership and people management skills. Think of specific situations where you motivated your team or improved customer satisfaction, as these will resonate well with the hiring managers.
✨Tip Number 3
Research the latest trends in retail and customer service, especially within the beauty and wellness sector. Being knowledgeable about current industry practices will show your passion for the role and your commitment to driving store performance.
✨Tip Number 4
Network with current or former employees of Rituals if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Assistant Store Manager - Bicester Village (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any previous roles as an Assistant Store Manager. Emphasise your people management skills and any achievements that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and teamwork. Mention specific examples of how you've successfully led a team or improved store performance in the past. Show your enthusiasm for the role at Rituals.
Highlight Relevant Skills: Clearly outline your decision-making and problem-solving skills in your application. Provide examples of situations where you’ve had to make quick decisions or resolve conflicts effectively within a team.
Showcase Your Personality: Rituals values energy and humour, so let your personality shine through in your application. Use a friendly tone and share anecdotes that reflect your ability to connect with others and create a positive work environment.
How to prepare for a job interview at TN United Kingdom
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, showcasing your people management skills.
✨Emphasise Customer Experience
Rituals values creating unforgettable experiences for customers. Be ready to discuss how you have previously enhanced customer satisfaction in your roles. Share specific instances where your actions led to positive feedback or improved sales.
✨Demonstrate Problem-Solving Abilities
In retail, challenges arise frequently. Think of situations where you've had to make quick decisions or solve problems effectively. Highlight your decision-making process and the outcomes to show that you're capable of handling the pressures of the role.
✨Be Yourself and Bring Energy
Rituals is looking for someone who is high on energy and low on ego. During the interview, let your personality shine through. Use humour appropriately and show your enthusiasm for the role and the brand, as this will resonate well with the interviewers.
