At a Glance
- Tasks: Lead and motivate the team while ensuring excellent customer experiences.
- Company: Join Rituals, a brand dedicated to creating unforgettable shopping moments.
- Benefits: Enjoy a supportive work culture with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team that values trust, feedback, and customer satisfaction.
- Qualifications: Previous experience in retail or hospitality and strong people management skills required.
- Other info: High energy and a sense of humour are essential for this role!
The predicted salary is between 28800 - 43200 £ per year.
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities.
High on energy, low on ego, and with a little bit of humour! You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. Additionally, as Assistant Store Manager, you are inspiring and performance-oriented.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioral change and develop others.
- Decision-making and problem-solving skills.
Assistant Store Manager - Bicester Village (40 hours) employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Bicester Village (40 hours)
✨Tip Number 1
Familiarise yourself with Rituals' brand values and customer experience philosophy. Understanding their approach will help you align your answers during interviews and demonstrate that you're a perfect fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where your coaching led to improved performance or customer satisfaction.
✨Tip Number 3
Network with current or former employees of Rituals if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare to discuss your problem-solving abilities. Think of examples where you've successfully navigated challenges in a retail environment, as this will highlight your readiness for the Assistant Store Manager role.
We think you need these skills to ace Assistant Store Manager - Bicester Village (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any previous roles as an Assistant Store Manager. Emphasise your people management skills and any achievements that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership style. Mention specific examples of how you've successfully managed teams or improved store performance in the past.
Highlight Relevant Skills: In your application, clearly outline your decision-making and problem-solving skills. Provide examples of situations where you’ve had to make quick decisions or resolve conflicts effectively.
Show Your Personality: Rituals values a positive and energetic attitude. Let your personality shine through in your application. Use a friendly tone and include anecdotes that reflect your sense of humour and ability to connect with others.
How to prepare for a job interview at TN United Kingdom
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, showcasing your people management skills.
✨Emphasise Customer Experience
Rituals values customer satisfaction highly. Be ready to discuss how you've previously enhanced customer experiences in retail or hospitality settings. Share specific instances where your actions led to positive feedback or increased sales.
✨Demonstrate Problem-Solving Abilities
In this role, you'll face various challenges. Think of examples where you've effectively solved problems or made decisions under pressure. Highlight your analytical skills and how they contributed to successful outcomes.
✨Be Yourself and Bring Energy
Rituals is looking for someone who is high on energy and low on ego. During the interview, let your personality shine through. Use humour appropriately and show your enthusiasm for the role and the brand, as this will resonate well with the interviewers.