At a Glance
- Tasks: Lead and motivate the team while providing exceptional customer experiences.
- Company: Aesop is a global retail brand focused on skin care with a commitment to sustainability.
- Benefits: Enjoy up to 50% product discount, wellness leave, and access to professional development resources.
- Why this job: Join a creative, inclusive workplace that values diversity and offers growth opportunities.
- Qualifications: Experience in people management and customer service; strong communication and problem-solving skills required.
- Other info: Full-time role with a focus on personal and team performance in a high-energy environment.
The predicted salary is between 28800 - 43200 £ per year.
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Assistant Store Manager | Aesop Piccadilly Arcade, London | Full Time, Greater London
Client:
Aesop
Location:
Greater London, United Kingdom
Job Category:
Retail
EU work permit required:
Yes
Job Reference:
8326278d2010
Job Views:
7
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.
Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.
As an Assistant Store Manager, you embody our desire to engage, listen and guide customers to relevant products. You will partner with the Store Manager to lead, develop and motivate the team to deepen the way our products are experienced, creating exceptional and inclusive customer experiences that contribute to our overall commercial success.
Working full-time on-site, including some weekend working, you will be responsible for providing operational, administrative and leadership support within the store whilst maintaining Aesop’s impeccable standards. This is a unique opportunity for a willing candidate to develop transferable people management skills, external stakeholder relationships and the ability to influence a team in a high performing location.
What we are looking for
- Experience in a people management role or similar, within a customer service environment
- Proven track record of effective selling skills and ability to drive commercial outcomes
- History of successfully participating in, contributing to and leading a team; creating an inclusive and psychologically safe work environment
- Demonstrated ability to utilise empathy to manage interpersonal relationships
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication, problem-solving and merchandising skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
- Computer literacy encompassing strong familiarity with Microsoft Office suite
This position is Full Time, 40 hours per week and operates an on-site working pattern.
What’s on offer
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include:
- Up to 50% product discount and bi-annual complimentary product allocation
- Cycle to work scheme
- Summer wellness leave options and paid volunteering allowance for all employees
- In-house Product and Core skills training
- Competitive bonus opportunity based on personal performance and commission opportunity based on Store performance
- Suite of options to aid development, including complimentary access to LinkedIn Learning
- Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app
- Matched Gifting Policy – where every £ raised by employee for any registered charity will be matched by the Aesop Foundation
Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
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Assistant Store Manager | Aesop Piccadilly Arcade, London | Full Time, Greater London employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager | Aesop Piccadilly Arcade, London | Full Time, Greater London
✨Tip Number 1
Familiarize yourself with Aesop's brand values and product offerings. Understanding their commitment to sustainability and inclusivity will help you align your responses during the interview, showcasing that you share their vision.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your people management skills and ability to create an inclusive work environment. Highlighting specific situations where you've successfully led a team will resonate well with Aesop's focus on leadership.
✨Tip Number 3
Showcase your knowledge of the skincare industry, even if it's not extensive. Research current trends and popular products, and be ready to discuss how you can contribute to enhancing customer experiences with Aesop's offerings.
✨Tip Number 4
Demonstrate your strong communication and problem-solving skills by preparing for situational questions. Think about how you would handle various customer scenarios or team challenges, as this will reflect your readiness for the role.
We think you need these skills to ace Assistant Store Manager | Aesop Piccadilly Arcade, London | Full Time, Greater London
Some tips for your application 🫡
Understand Aesop's Values: Familiarize yourself with Aesop's commitment to sustainability, inclusivity, and employee development. Reflect these values in your application to show that you align with their mission.
Highlight Relevant Experience: Emphasize your experience in people management and customer service. Provide specific examples of how you've successfully led a team or contributed to a positive work environment.
Showcase Your Skills: Detail your communication, problem-solving, and merchandising skills. Mention any knowledge you have about skin care, hair care, or related industries to strengthen your application.
Craft a Compelling Cover Letter: Write a personalized cover letter that connects your background and aspirations with the role of Assistant Store Manager. Use this opportunity to express your enthusiasm for Aesop and how you can contribute to their success.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Customer Experience
Aesop values exceptional customer experiences, so be prepared to share examples of how you've engaged with customers in the past. Highlight your ability to listen and guide customers to the right products, showcasing your empathy and understanding.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll need to lead and motivate a team. Discuss your previous experience in people management, focusing on how you've created an inclusive and supportive work environment that encourages team members to thrive.
✨Emphasize Your Problem-Solving Abilities
Aesop looks for candidates who can think critically and solve problems effectively. Prepare to discuss specific challenges you've faced in a retail setting and how you approached them, demonstrating your strong communication and problem-solving skills.
✨Familiarize Yourself with Aesop's Values
Research Aesop's commitment to sustainability and inclusivity. Be ready to discuss how these values resonate with you and how you can contribute to their mission. Showing alignment with their ethos will set you apart as a candidate.