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- Tasks: Lead the store team, manage operations, and ensure top-notch customer service.
- Company: Join Pets at Home, a community-focused pet care retailer dedicated to pets and their owners.
- Benefits: Enjoy competitive salary, annual bonus, 28+ days leave, and 20% colleague discount.
- Why this job: Be part of a fun, dynamic team while making a positive impact on pet care.
- Qualifications: Retail experience with supervisory skills; passion for pets and excellent communication required.
- Other info: Flexible shifts across 7 days; comprehensive training provided.
The predicted salary is between 24000 - 36000 £ per year.
Who are we? We’re Pets at Home – if you’re someone who loves pets, you might already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused pet care stores – where local people work with local pet owners and help local pets.
What’s the role? Reporting to the Store Manager, you will be a vital member of the store management team. You will be a Duty Manager and take full responsibility for the store in the absence of the Deputy or Store Manager. You will be involved in absolutely everything of the store's running, such as recruitment, stock control and store standards. Your Store Manager will empower you to ensure that your team are maximising sales and performance across all primary KPI's. You will lead from the front with a hands-on approach. You will inspire your team, inject fun into the workplace and create a truly fantastic place to shop and work. We will give you the training, skills, and knowledge to provide our customers with service that reflects our goals of being the 'Best Pet Care Business in the World'. You'll enjoy a competitive salary, opportunity to earn an annual bonus, as well as a comprehensive range of benefits.
Who are we looking for?
- Experienced in working within the retail sector with a minimum of 6 months hands-on supervisory/management experience.
- Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 7 days a week.
- Passionate for retail and has a proven track record of delivering high standards and great results.
- A team player with excellent communication skills to engage and inspire your team.
- Ready to take on 6 months of industry-leading training covering all the key aspects of the role, handling and caring for Pets, Customer Service and Health and Safety.
Your Benefits
We reward and recognise our managers in ways that matter to them. Our benefits reflect our support of your mental, emotional, and financial wellbeing, both now and in the future. Here are some of our benefits which may be available to you:
- Annual bonus
- At least 28* days paid annual leave, which will rise to 33* days after 2 years (*this includes 8 bank holidays and will be pro-rata calculated on your contracted hours)
- Extra day off for your birthday
- Life Assurance - 4 times your annual salary
- Company pension contribution of 4%
- Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own brand
Please note that we reserve the right to close a vacancy before the closing date due to the large volume of applications that we may receive. It’s important that our team can manage application levels whilst offering a positive candidate experience.
Assistant Store Manager - 39 hours - Doncaster Thorne Rd employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - 39 hours - Doncaster Thorne Rd
✨Tip Number 1
Familiarise yourself with Pets at Home's values and mission. Understanding their commitment to being the 'Best Pet Care Business in the World' will help you align your answers during interviews and demonstrate your passion for pet care.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Highlight specific instances where you inspired your team or improved store performance, as this is crucial for the Assistant Store Manager role.
✨Tip Number 3
Be ready to discuss your flexibility in working hours. Since the role requires adaptability across a 7-day week, emphasising your willingness to work varied shifts can set you apart from other candidates.
✨Tip Number 4
Prepare to talk about your customer service philosophy. As the role involves ensuring high standards of service, having a clear understanding of what excellent customer service looks like in a retail setting will be beneficial during your interview.
We think you need these skills to ace Assistant Store Manager - 39 hours - Doncaster Thorne Rd
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Store Manager position. Tailor your application to highlight relevant experience in retail management and your passion for pets.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your supervisory or management experience in retail. Use bullet points to showcase your achievements, such as improving sales or enhancing customer service standards.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have led teams, managed stock control, or improved store performance in previous positions.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Pets
Make sure to express your love for pets during the interview. Share any personal experiences you have with animals, as this will resonate with the company's mission and values.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll need to lead a team. Prepare examples of how you've successfully managed or motivated a team in the past, highlighting your hands-on approach and ability to inspire others.
✨Understand Retail Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you can help maximise sales and improve store standards based on these metrics.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a retail environment. Think about challenges you've faced in previous roles and how you overcame them, especially in high-pressure situations.
