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- Tasks: Coordinate events, manage team performance, and ensure seamless service during functions.
- Company: Join The Londoner, a chic boutique hotel in the heart of Leicester Square.
- Benefits: Enjoy 28 days holiday, complimentary meals, and annual hotel stays.
- Why this job: Be part of a dynamic team in a renowned hotel focused on wellbeing and development.
- Qualifications: Management experience in events, strong customer service skills, and a passion for hospitality.
- Other info: This is a 9-month fixed-term role for paternity cover.
The predicted salary is between 36000 - 60000 £ per year.
Welcome to The Londoner, a chic boutique hotel in spirit and feeling, yet staggering in scale and ambition. It offers a collection of spaces, tastes, textures, and offerings over 15 floors, situated in the heart of Leicester Square, where the four corners of the city meet.
We are seeking hospitality professionals whose talents and ambitions will drive them to meet our guests’ high standards and also propel their own careers in a company that recognizes and rewards talent. Stand out by joining London’s first ‘Super Boutique’ hotel.
At The Londoner, we are committed to being the best place to work, recognized as a Great Place to Work. Our focus on wellbeing and development is central to our culture.
We are recruiting an Assistant Meeting and Events Operations Manager to join us at The Londoner Hotel.
Overview:An exciting opportunity to join the Meeting and Events Operations team as an Assistant Manager. This is a 9-month fixed-term role for paternity cover. You will be responsible for your events, coordinating the team to ensure all aspects are fulfilled. You will verify that event spaces are set according to function sheets. Pre-event and shift briefings will be conducted to discuss event details, special requests, and responsibilities. You will ensure seamless service flow during events and meet guest needs. Handling complaints and feedback confidently, rectifying issues where possible. Ensure cash and card procedures are followed at the bar, with accurate cashing up. You will support team development and performance management alongside the Meeting and Events Operations Manager.
About You:- Management experience in meetings and events operations.
- Excellent attention to detail and customer service skills.
- Ability to lead, coach, and develop a team.
- Strong command of English, both written and spoken.
- A passion for food and beverage and providing impeccable service.
- 28 days holiday per year, including bank holidays, increasing with long service.
- Complimentary hot meals, salad bar, and unlimited beverages daily.
- Recommend a Friend Scheme up to £500 per referral.
- Annual complimentary hotel stays.
- Preferential accommodation rates for Edwardian Hotels’ staff, family, and friends.
- Access to a discount platform for popular stores.
- Auto-enrollment into our pension scheme.
- Regular social events across hotels.
- Annual recognition events in January.
- Wellbeing champions across hotels.
- Access to company doctor and occupational health support.
- Access to online learning via Edwardian Academy.
- Opportunities for promotion and training to support development.
Note: All applicants must be eligible to work in the UK. Documented proof of eligibility will be required during recruitment.
Assistant Meetings and Events Operations Manager employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Meetings and Events Operations Manager
✨Tip Number 1
Familiarise yourself with The Londoner's unique offerings and atmosphere. Understanding the hotel's brand and its commitment to high standards will help you align your experience and passion for hospitality with their values during any discussions.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in meetings and events operations. Attend relevant events or join online forums to connect with others who can provide insights or even referrals to positions like the one at The Londoner.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed events in the past. Highlight your attention to detail and customer service skills, as these are crucial for the role and will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Showcase your leadership abilities by discussing how you've developed and coached team members in previous roles. The Londoner values team development, so illustrating your experience in this area will make you a standout candidate.
We think you need these skills to ace Assistant Meetings and Events Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in meetings and events operations. Emphasise your management skills, attention to detail, and customer service abilities, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of The Londoner's values. Mention specific experiences that demonstrate your ability to lead and develop a team.
Highlight Relevant Skills: In your application, clearly outline your skills related to event coordination, problem-solving, and communication. Use examples from past roles to illustrate how you've successfully managed events and handled guest feedback.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at TN United Kingdom
✨Know the Company
Before your interview, take some time to research The Londoner. Understand its values, mission, and what makes it unique as a 'Super Boutique' hotel. This knowledge will help you tailor your answers and show genuine interest in the role.
✨Highlight Relevant Experience
Make sure to emphasise your management experience in meetings and events operations. Be ready to discuss specific examples where you've successfully coordinated events or led a team, showcasing your attention to detail and customer service skills.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding handling complaints and feedback during events. Prepare scenarios from your past experiences where you effectively resolved issues to demonstrate your capability.
✨Show Your Passion
Express your enthusiasm for food and beverage service. Share any relevant experiences that highlight your passion for providing impeccable service, as this aligns with the hotel's commitment to high standards and guest satisfaction.
