Assistant Manager - Luxury

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Responsibilities:

1. Assist the Showroom Manager in leading the team, ensuring a world-class customer experience.
2. Support the day-to-day running of the store, maintaining high standards in presentation and operations.
3. Oversee and grow the brand\’s social media platforms, engaging with a global audience and enhancing brand presence.
4. Manage eCommerce transactions, ensuring seamless order processing and outstanding customer service.
5. Handle international orders and customer queries via the company website and telephone.
6. Act as a brand ambassador, inspiring both customers and colleagues with your passion for luxury retail.
7. Ensure company policies, procedures, and operational standards are maintained at all times.
8. Provide a personalised, high-end shopping experience for VIP and high-net-worth clients.

What We\’re Looking For:

• Proven experience in a luxury retail management role (Assistant Manager or Senior Supervisor level).
• Strong social media marketing and content creation skills, with experience managing brand platforms.
• Experience handling eCommerce transactions and international order management.
• A passion for delivering exceptional customer service and building lasting client relationships.
• Highly professional, well-presented, and articulate, with a refined and elegant approach.
• Meticulous attention to detail in both operations and customer interactions.
• Proactive, self-motivated, and results-driven, with a strong commercial awareness.

Why Join?

• Be part of an exclusive, high-profile luxury brand with a global customer base.
• Enjoy a competitive salary + bonus potential.
• Work in a prestigious Notting Hill location with an exceptional clientele.
• Play a key role in the company\’s digital and retail expansion.

If you have a passion for luxury retail, social media, and eCommerce, and you\’re ready to take on a dynamic role, we\’d love to hear from you!

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