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- Tasks: Assist in managing a corporate hotel and oversee Reception and Housekeeping teams.
- Company: Join Portico, a leading name in hospitality for one of Britain's biggest retailers.
- Benefits: Enjoy great perks like a generous holiday allowance, pension contributions, and discounts.
- Why this job: Be part of a dynamic team focused on exceptional customer service and personal growth.
- Qualifications: Must have supervisory experience in high-end customer service or hotel roles.
- Other info: 40-hour work week with flexible shifts, including weekends.
The predicted salary is between 25800 - 36300 £ per year.
Portico are currently recruiting for an experienced Assistant Front of House Manager, to aid in the running of a corporate hotel for one of Britain’s biggest retailers. The role of the Assistant Front of House Manager is to assist the General Manager in the full running of the hotel and overseeing the Reception and Housekeeping teams. The successful candidate will manage budgets, carry out checks and liaise with other service providers to ensure the smooth running of the hotel.
Hours: 40 hours per week. 8-hour rota-based shifts, 5 days out of 7. (Includes weekends).
Salary: £30,900 per annum
Qualifications: The successful candidate will be an inspirational and customer-focused manager, with the ability to communicate effectively both verbally and in writing. They will be able to build rapport with different people, showing their passion for exceptional customer service. The successful candidate will also be organised, forward-thinking, self-motivated, and able to work well in a team. Experience of working at a supervisory level within a high-end customer service or hotel-based role is essential.
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas, and many more
- Our Training Academy provides excellent training and development opportunities for our people
Assistant Front of House Manager employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front of House Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in front of house roles. Attend industry events or join relevant online groups to connect with people who can provide insights and possibly refer you to opportunities.
✨Tip Number 2
Research Portico and their corporate culture thoroughly. Understanding their values and what they look for in an Assistant Front of House Manager will help you tailor your approach during interviews and discussions.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience that demonstrate your ability to manage teams and deliver exceptional customer service. Highlight any achievements that showcase your leadership skills in a high-pressure environment.
✨Tip Number 4
Be proactive in following up after your application. A polite email expressing your enthusiasm for the role and asking about the next steps can set you apart from other candidates and show your genuine interest in the position.
We think you need these skills to ace Assistant Front of House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and supervisory roles. Emphasise any previous work in hotels or high-end environments, showcasing your ability to manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for exceptional customer service. Mention specific examples of how you've successfully managed teams or improved customer experiences in past roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, organisation, and teamwork. Use concrete examples to demonstrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Assistant Front of House Manager.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Customer Service Skills
As an Assistant Front of House Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond to ensure customer satisfaction. This will demonstrate your passion for the role.
✨Demonstrate Leadership Qualities
Since you'll be assisting the General Manager, it's important to show your leadership capabilities. Discuss any supervisory roles you've held and how you effectively managed teams, especially in high-pressure situations.
✨Be Prepared to Discuss Budget Management
The role involves managing budgets, so be ready to talk about your experience with financial oversight. Bring specific examples of how you've successfully managed budgets or improved financial performance in previous roles.
✨Research the Company and Its Values
Understanding Portico and its commitment to customer service will help you align your answers with their values. Familiarise yourself with their mission and any recent news about the company to show your genuine interest.
