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- Tasks: Support the Cashier Manager in overseeing cashier operations and team management.
- Company: Join Arlettie, a luxury brand with 20 years of experience in exclusive sales.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a stylish team, delivering exceptional customer experiences in a fast-paced setting.
- Qualifications: 2+ years in retail, strong leadership, and excellent customer service skills required.
- Other info: Supervisory experience is a plus; thrive in a vibrant, luxury-focused atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Company Arlettie offers the most incredible luxury items, making them accessible to those who love and dream of them. With a history of 20 years, Arlettie collaborates with Parisian fashion houses, jewellers of Place Vendome, and prominent designers. We have successfully organized private sales in London, Paris, and online, with over 200 sales in these locations.
About the Job
The Assistant Cashier Manager supports the Cashier Manager in overseeing store cashiering operations. This role involves supervising a team of 7, ensuring accurate customer transactions, maintaining cash registers, and delivering excellent customer service in a fast-paced environment.
Responsibilities
- Till Management: Manage tills, handle customer queries, and ensure security at the cash desk. Control cash handling procedures and investigate discrepancies. Manage cash in hand.
- Team Management: Assist in supervising and training the cashier team. Conduct ongoing coaching to maintain high performance. Ensure team adherence to brand-specific processes. Organize weekly team meetings to share processes and sales targets.
- Customer Service: Address customer inquiries and resolve complaints. Ensure a positive shopping experience. Handle transactions efficiently and courteously.
- Administration: Upload prices to the till software and prepare point-of-sale signage. Liaise with account managers regarding commercial activities and sales results. Report client feedback to management. Maintain checkout areas' cleanliness and organization. Enforce store policies and procedures. Assist with inventory management and supplies ordering.
Qualifications, Skills, and Experience
- At least 2 years of cashier or retail experience in high-volume stores (e.g., Zara, H&M, TK Maxx).
- Supervisory experience is advantageous.
- Reliable, professional, with strong commercial awareness.
- Excellent organizational, communication, and customer service skills.
- Proven leadership abilities.
- Ability to work under pressure in a fast-paced environment.
- Strong numerical skills and attention to detail.
Assistant Cashier Manager employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cashier Manager
✨Tip Number 1
Familiarise yourself with the luxury retail market, especially brands that align with Arlettie's offerings. Understanding their products and customer base will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Highlight any experience you have in managing teams or training staff. Be prepared to discuss specific examples of how you've motivated a team or improved performance in previous roles.
✨Tip Number 3
Brush up on your cash handling procedures and numerical skills. Being able to confidently discuss your experience with till management and resolving discrepancies will set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your customer service skills by thinking of scenarios where you've gone above and beyond for a customer. This will demonstrate your commitment to providing an excellent shopping experience, which is crucial for this role.
We think you need these skills to ace Assistant Cashier Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of the Assistant Cashier Manager. Familiarise yourself with the key tasks such as till management, team supervision, and customer service to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous cashier or retail experience, especially in high-volume stores. Mention any supervisory roles you've held and how they relate to the responsibilities outlined in the job description.
Showcase Leadership Skills: Since the role involves supervising a team, be sure to highlight your leadership abilities. Provide examples of how you've successfully managed teams, conducted training, or improved performance in past positions.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your passion for luxury retail and customer service. Make sure to connect your skills to the values and mission of Arlettie.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Leadership Skills
As the role involves supervising a team, it's crucial to demonstrate your leadership abilities. Share specific examples from your past experiences where you successfully managed a team or resolved conflicts, highlighting your coaching and mentoring skills.
✨Prepare for Customer Service Scenarios
Given the emphasis on excellent customer service, be ready to discuss how you've handled difficult customer situations in the past. Prepare a few scenarios that showcase your problem-solving skills and ability to maintain a positive shopping experience.
✨Know Your Numbers
Strong numerical skills are essential for this position. Brush up on basic cash handling procedures and be prepared to discuss how you ensure accuracy in transactions. You might even want to practice some quick mental maths to impress your interviewers.
✨Familiarise Yourself with the Brand
Research Arlettie and its luxury offerings before the interview. Understanding the brand's values and products will not only help you answer questions more effectively but also show your genuine interest in the company and its mission.
