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- Tasks: Assist in managing the box office and ticketing for exciting theatre productions.
- Company: Join Almeida Theatre, a renowned London venue known for bold and ambitious performances.
- Benefits: Enjoy a vibrant work environment with opportunities for professional growth and development.
- Why this job: Be part of a creative team that challenges norms and engages diverse audiences.
- Qualifications: 3 years' experience in a theatre box office and strong customer service skills required.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
The Almeida is a London theatre company with a national and international reputation for producing work of the highest standard - achieving recognition through consistent critical acclaim, increasing national reach, international profile, full houses and breadth of audiences. Based in Islington, the Almeida Theatre began life as a literary and scientific society - complete with library, lecture theatre and laboratory. We are known for creating brave, ambitious, compelling theatre.
The company is led by Artistic Director Rupert Goold and Executive Director Denise Wood and under Rupert's artistic leadership the heart of the Almeida's vision is to make bold work which challenges and questions theatre, and the world we live in; bringing together the most exciting artists to interrogate, provoke, inspire and entertain audiences through new writing and reinvigorated classics. In addition to the main repertoire, there is an events programme including live and digital content, a full range of activities for young people, and productions regularly transfer to the West End and beyond. The Almeida is supported by Arts Council England and raises further income through ticket sales and the support of generous individual givers and corporate sponsors.
The Almeida Theatre is seeking an Assistant Box Office Manager. We are looking for someone who is passionate about theatre and wants to build a career in Box Office Management. You will work closely with data within Tessitura, training staff as required and supporting the Box Office Manager in the configuration and set up of all ticketing for Almeida productions and other events. The Assistant Box Office Manager will also support the Finance Team to ensure the accuracy of financial reconciliation and provide regular reports to share with the relevant senior managers.
About you
- At least 3 years' experience of working in a professional theatre Box Office, in a supervisory role.
- An understanding of Data Protection law and PCI regulations.
- Experience of working with the different departmental functions of a subsidised arts organisation, particularly Marketing, Development and Participation.
- Excellent communication and customer service skills.
- Experience of cash handling.
- Practical equality and disability awareness skills.
The Almeida Theatre is an equal opportunities employer and our aim is to create a diverse and inclusive working environment which reflects the city we live and work in and the communities and audiences that we engage with. The recruitment process is open to all. We are especially interested in hearing from candidates who are ethnically diverse, deaf and disabled, neurodivergent or working class as we want our team and our work to be informed and representative of the diverse community it serves.
Please click the APPLY button to fill out the application form. Candidates with the relevant experience or job titles of: Senior Box Office Advisor, Customer Service Advisor, Box Office Advisor, Customer Service Supervisor, Customer Service Team Leader, Ticket Sales Advisor, Box Office Supervisor, Ticket Sales Supervisor, Ticket Sales Manager may also be considered for this role.
Assistant Box Office Manager employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Box Office Manager
✨Tip Number 1
Familiarise yourself with Tessitura, the ticketing system used by Almeida Theatre. Understanding its functionalities will not only help you in the role but also show your initiative and readiness to hit the ground running.
✨Tip Number 2
Network with professionals in the theatre industry, especially those who have experience in box office management. Attend events or workshops related to theatre management to make connections that could give you insights into the role and the Almeida Theatre.
✨Tip Number 3
Brush up on your knowledge of Data Protection law and PCI regulations, as these are crucial for the role. Being well-versed in these areas will demonstrate your commitment to compliance and customer safety.
✨Tip Number 4
Showcase your passion for theatre during the interview. Be prepared to discuss your favourite productions and how they have influenced your desire to work in box office management, as this will resonate with the Almeida's mission.
We think you need these skills to ace Assistant Box Office Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant Box Office Manager. Familiarise yourself with the Almeida Theatre's mission and values to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in a professional theatre Box Office, particularly any supervisory roles. Mention specific achievements or projects that demonstrate your skills in customer service and data management.
Show Your Passion for Theatre: Express your enthusiasm for theatre in your application. Share any personal experiences or insights that illustrate your commitment to the arts and how they align with the Almeida Theatre's vision.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and clearly formatted to make a strong impression.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Theatre
Make sure to express your enthusiasm for theatre during the interview. Share specific examples of productions that have inspired you and how they relate to your desire to work at the Almeida Theatre.
✨Demonstrate Your Data Skills
Since the role involves working with Tessitura and data management, be prepared to discuss your experience with data handling. Highlight any relevant projects where you successfully managed ticketing systems or financial reconciliations.
✨Understand the Almeida's Vision
Familiarise yourself with the Almeida Theatre's mission and recent productions. This will help you align your answers with their values and demonstrate that you are a good fit for their team.
✨Prepare for Customer Service Scenarios
As customer service is key in this role, think of examples where you've handled difficult situations or provided exceptional service. Be ready to discuss how you would approach various customer interactions in a box office setting.
