Asset Compliance Officer

The main purpose of this role is to support the Compliance Manager to monitor and manage the delivery of our asset compliance services, to ensure that all statutory compliance obligations and requirements across the Group are met and consistent with up to date legislation, health & safety and best practice in relation to gas safety and servicing requirements, electrical testing, FRA, Water, Lifts, Asbestos and other related services including solar and renewable energy assets, whilst contributing to customer safety, satisfaction and value for money.

The successful candidate will work effectively with key internal colleagues and external partners and stakeholders to ensure they contribute to enabling the Group to fulfil all of its statutory and regulatory obligations.

Our Compliance team currently contains 3 staff members, and this role will be a valuable addition to our growing and changing team. The role will be a permanent position.

Key Responsibilities

• Assist contractors, colleagues and tenants with queries and complaints relating to your contracts and to resolve them quickly and effectively.
• Proactively maintain accurate records, including regular property and asset reconciliation with contractors, to ensure compliance is met.
• Actively monitor and challenge the service provided by contractors and collect agreed performance information, presenting this in formats appropriate for the audience.
• Arrange regular contract review meetings to enable contractor performance to be scrutinised, including financial and operational performance.
• Ensure purchase/works orders are raised promptly and accurately to enable works to be carried out and budgets to be monitored.

Requirements

Experience

• Ability to gather information, diagnose problems, draw logical conclusions and suggest practical solutions.
• Ability to raise purchase/works orders promptly and accurately to enable works to be carried out and budgets to be monitored.
• A strong understanding of financial controls.
• Experience of supporting management or delivery of asset compliance contracts.
• Ability to chair contractor meetings whilst taking minutes.

Knowledge

• Awareness of statutory and regulatory requirements relating to the compliance areas listed above.
• A good understanding of contract management and valuations.
• Have a good understanding of MS Office, particularly Microsoft Excel.

Skills

• Interpersonal skills to liaise with residents and provide responses to complaints.
• Good verbal and written communication skills.
• Be highly organised, methodical and analytical with exceptional attention to detail.
• Experience of building and maintaining relationships with contractors, tenants and staff across different functions.

The salary for this role is £38,700 per annum with up to 10% pension contribution.

We also offer fantastic additional benefits:

• Flexible working.
• Life Assurance.
• Online GP Service.
• Cycle to work.
• Opportunities for self-development with over 60 courses available to self-enrol.
• Opportunities to volunteer in our Charity Retail Stores or on our Befriending Programme.

Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

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