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- Tasks: Support Account Managers by overseeing site operations and ensuring quality service delivery.
- Company: Join Pareto, a leader in facilities management, dedicated to excellence and client satisfaction.
- Benefits: Enjoy flexible hours, hands-on experience, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values your input and fosters a supportive work culture.
- Qualifications: Previous supervisory experience, strong time management skills, and a valid driving license required.
- Other info: Ideal for those passionate about health and safety and looking to make an impact.
The predicted salary is between 30000 - 42000 £ per year.
Responsible to: Account Manager
Role Overview: Flexible Area Supervisor supporting Account Managers in delivering allocated PSS contracts.
Key Responsibilities:
- Providing support services on client sites, including:
- Assisting with holiday and sickness cover to ensure smooth contract operations;
- Conducting site spot checks for equipment, uniforms, and consumables;
- Reporting delivery issues or service shortcomings to the Regional and Account Manager;
- Assisting with monthly site audits and providing feedback to clients and staff;
- Supporting staff with understanding the site Bible folder content;
- Advising on updates needed for the site Bible (RAMS, SSOW, COSHH sheets, etc);
- Monitoring Health and Safety, including toolbox talks, training, and inductions, and reporting incidents;
- Advising on portable appliance testing as required;
- Monitoring Smart task usage and supporting team booking procedures;
- Performing any other reasonable management requests.
Knowledge and Experience:
- Previous supervisory experience across multiple sites;
- Time management and computer literacy essential;
- Driving license essential;
- Experience with cleaning machines (buffers, scrubbers, I-mops) beneficial;
- Vocational and Technical Skills including IOSH certification minimum;
- Awareness of Health & Safety issues;
- Good IT skills, including Microsoft Office;
- Relevant NVQ in FM and experience in soft services, preferably cleaning and specialist cleaning.
Interpersonal Skills:
- Ability to deal tactfully and diplomatically with clients and visitors at all levels.
Responsibilities:
- Human Resource Management: Supervising and checking work quality of team members;
- Physical Resource Management: Care of tools and equipment, property of client or Pareto;
- Confidentiality: Maintaining confidentiality on all matters related to Pareto and the client;
- Communication: Effective oral and written communication with clients, staff, contractors, and visitors;
- Liaison: Representing Pareto professionally to clients and visitors, influencing operational efficiency;
- Mental Demands & Decision Making: Applying judgment and problem-solving skills;
- Concentration: Maintaining alertness, especially when working with machinery and adhering to safety protocols;
Work Hours: Flexibility required due to the nature of the business.
Area Supervisor employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor
✨Tip Number 1
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 2
Familiarise yourself with the specific cleaning machines mentioned in the job description. If you have experience with buffers, scrubbers, or I-mops, be ready to discuss this knowledge in detail during your interview.
✨Tip Number 3
Brush up on your Health & Safety knowledge, especially regarding toolbox talks and incident reporting. Being able to demonstrate your understanding of these topics will show your commitment to safety and compliance.
✨Tip Number 4
Prepare examples of how you've successfully managed teams across multiple sites in the past. Highlight your time management skills and any relevant certifications, as these will be key points of interest for the hiring managers.
We think you need these skills to ace Area Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory experience and skills that align with the Area Supervisor role. Emphasise your time management abilities, computer literacy, and any experience with cleaning machines.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the responsibilities outlined in the job description. Mention specific examples from your past experience that demonstrate your ability to manage teams and ensure operational efficiency.
Highlight Relevant Qualifications: Include any relevant qualifications such as IOSH certification or NVQ in FM. Make sure to mention your awareness of Health & Safety issues, as this is crucial for the role.
Showcase Interpersonal Skills: In your application, highlight your ability to communicate effectively with clients and staff. Provide examples of how you've dealt with challenging situations diplomatically in previous roles.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Supervisory Experience
Make sure to highlight your previous supervisory roles during the interview. Discuss specific examples where you successfully managed teams across multiple sites, as this is crucial for the Area Supervisor position.
✨Demonstrate Your Knowledge of Health & Safety
Since health and safety is a key responsibility, be prepared to discuss your understanding of relevant regulations and practices. Mention any certifications like IOSH that you hold, and provide examples of how you've implemented safety protocols in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle unexpected situations. Think of scenarios where you had to make quick decisions or manage conflicts, and be ready to explain your thought process.
✨Familiarise Yourself with the Site Bible
Understanding the site Bible folder content is essential for this role. Before the interview, review what typically goes into such documents, including RAMS and COSHH sheets, so you can discuss how you would advise on updates effectively.
