Area Operations Manager - North East

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Area Operations Manager North East, Tyne and Wear

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Client:

Marstons PLC

Location:

Tyne and Wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2cd63dc38c4c

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Area Operations Manager – North East

Salary from £60,000 per annum, plus car allowance

We are seeking a passionate, people-focused, and guest-obsessed Area Operations Manager to join Marston\’s and help us become the UK\’s number 1 pub company.

In this role, you will support our GMs & Partners to maximize pub business opportunities across an area of 18 pubs, including \’Managed Pubs\’ and Partnership agreements in the North East & North Yorkshire. You will report to a Regional Operations Manager within our North Division.

Benefits include a competitive salary, a generous car allowance, 25 days holiday, private healthcare for you and your family, discounts through Marston’s Rewards, your own pub discount card, a “Save as you earn” share scheme, and an uncapped operations bonus scheme based on performance.

Key Responsibilities:

• Full P&L responsibility, focusing on sales growth, guest experience, and KPIs.
• Develop and support General Managers and Self-Employed Pub Partners to reach their full potential and increase sales.
• Drive commercial success by maximizing profit opportunities.
• Manage time effectively, network for recruitment, and demonstrate energy and a positive attitude.
• Ensure high standards of service and guest experience.
• Collaborate with departments such as Marketing, Finance, Recruitment, and HR.
• Participate in working groups for development and project initiatives.

Candidate Profile:

• Enthusiastic about hospitality, service, and multi-site management.
• Passionate about people, pubs, and the industry.
• Ability to instill a sales culture and deliver high standards.
• Proven success in recruitment and team development.
• Strong commercial acumen with P&L management experience.
• Community-minded with a love for local pubs.

Living close to your area and having a driving license are essential for work-life balance.

What We Offer:

• Training and induction from our award-winning training team.
• Opportunities for career development and apprenticeships.
• Enhanced maternity & paternity leave.
• Discounts in Marston’s pubs and inns.
• Access to retail discounts through Marston’s Rewards.
• Save as you earn share scheme.
• Employee assistance program for well-being support.

Join us with your personality and ambition. We value authenticity over background or story. We look forward to what we can achieve together.

#MarstonsWherePeopleMakePubs

For more about us, visit: Marston\’s careers page

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