Location: Near Sevenoaks (with travel required)
Contract: Full-time, permanent
Essential: Full UK Driving Licence and car essential due to location
Are you a confident communicator with a technical mindset and a passion for delivering outstanding service?
This is a fantastic opportunity to join a respected, people-focused organisation where every customer interaction matters. You’ll be part of a highly skilled team that provides technical advice and support across multiple channels – phone, email, and live chat – ensuring each customer receives accurate guidance and a first-class experience.
This is not a passive support role — you’ll be proactive, commercially aware, and confident in recommending appropriate solutions to out-of-warranty customers. You’ll be trusted to use your initiative, think on your feet, and represent the business with professionalism and care.
Due to the nature of the role, a full UK driving licence and car is essential.
What makes this opportunity stand out?
Apply now or get in touch with Helen at ME Recruits for a confidential conversation. Your next move starts here.
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In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.
Contract: Full-time, permanent
Essential: Full UK Driving Licence and car essential due to location
Are you a confident communicator with a technical mindset and a passion for delivering outstanding service?
This is a fantastic opportunity to join a respected, people-focused organisation where every customer interaction matters. You’ll be part of a highly skilled team that provides technical advice and support across multiple channels – phone, email, and live chat – ensuring each customer receives accurate guidance and a first-class experience.
This is not a passive support role — you’ll be proactive, commercially aware, and confident in recommending appropriate solutions to out-of-warranty customers. You’ll be trusted to use your initiative, think on your feet, and represent the business with professionalism and care.
Due to the nature of the role, a full UK driving licence and car is essential.
What makes this opportunity stand out?
- A collaborative, supportive team where your input is genuinely valued
- A company that rewards initiative, positivity, and ownership
- Varied, engaging work across multiple communication channels
- A culture of quality, empathy, and continuous improvement
- Proven experience in a customer-facing, service-led environment
- A strong customer-first mindset, with the ability to build rapport and trust
- A track record of achieving success through service, not hard sales
- Excellent verbal and written communication skills
- Ability to stay calm under pressure and navigate challenging conversations professionally
- A goal-oriented approach with a high level of self-motivation and resilience
- Decisive and solutions-focused, with strong judgement and initiative
- A reliable team player with a flexible, can-do attitude
- Full UK driving licence and car required
Apply now or get in touch with Helen at ME Recruits for a confidential conversation. Your next move starts here.
/
In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.