Customer Service Representative - Technical / Online in Sevenoaks

Customer Service Representative - Technical / Online in Sevenoaks

Sevenoaks Full-Time No working from home possible
TN Recruits
Location: Near Sevenoaks (with travel required)
Contract: Full-time, permanent
Essential: Full UK Driving Licence and car essential due to location
Are you a confident communicator with a technical mindset and a passion for delivering outstanding service?
This is a fantastic opportunity to join a respected, people-focused organisation where every customer interaction matters. You’ll be part of a highly skilled team that provides technical advice and support across multiple channels – phone, email, and live chat – ensuring each customer receives accurate guidance and a first-class experience.
This is not a passive support role — you’ll be proactive, commercially aware, and confident in recommending appropriate solutions to out-of-warranty customers. You’ll be trusted to use your initiative, think on your feet, and represent the business with professionalism and care.
Due to the nature of the role, a full UK driving licence and car is essential.
What makes this opportunity stand out?
  • A collaborative, supportive team where your input is genuinely valued
  • A company that rewards initiative, positivity, and ownership
  • Varied, engaging work across multiple communication channels
  • A culture of quality, empathy, and continuous improvement
What they’re looking for:
  • Proven experience in a customer-facing, service-led environment
  • A strong customer-first mindset, with the ability to build rapport and trust
  • A track record of achieving success through service, not hard sales
  • Excellent verbal and written communication skills
  • Ability to stay calm under pressure and navigate challenging conversations professionally
  • A goal-oriented approach with a high level of self-motivation and resilience
  • Decisive and solutions-focused, with strong judgement and initiative
  • A reliable team player with a flexible, can-do attitude
  • Full UK driving licence and car required
This is the perfect role for someone who enjoys solving problems, working with people, and making a real difference in a supportive, values-driven business.
Apply now or get in touch with Helen at ME Recruits for a confidential conversation. Your next move starts here.
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TN Recruits

Contact Details:

TN Recruits Recruitment Team