- Customer Service Advisor
- Tunbridge Wells
- £30,000
Customer Service Advisor – Tunbridge Wells
Salary: Around £30,000 DOE
Hours: Monday to Friday & alternate Saturday mornings
Start: ASAP
An excellent opportunity has arisen for an experienced Customer Service Advisor to join a friendly, growing business in Tunbridge Wells.
This is a busy and varied position combining telephone and email-based customer service with bookings and administration. Previous customer service experience is essential, but motor industry experience is not required.
About the role
The Customer Service Advisor will be a key point of contact for customers, insurance companies and internal teams.
Responsibilities will include:
- Handling incoming calls and emails
- Taking bookings and updating customers
- Managing appointments and diaries
- Completing general administration
- Liaising with insurers and internal departments
- Providing excellent customer service throughout
What we are looking for
They must have previous customer service experience and be confident communicating with customers over the telephone and email.
They will also need excellent communication skills, good organisation and attention to detail, and confidence using Microsoft 365, including Outlook and Word.
Motor industry or insurance experience would be beneficial but is not essential.
What's in it for you
- Around £30,000 DOE
- 25 days' holiday plus Bank Holidays
- Overtime paid at time and a half
- Pension
- On-site parking
- Cycle to Work scheme
- Training and career progression
- Friendly and relaxed team environment
About the company
This is a growing, professional accident repair centre with a friendly, family-orientated team. They offer a supportive working environment with ongoing training and opportunities to progress.
They're looking to recruit ASAP – apply now or contact TN Recruits today to find out more.
"In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise."
Customer Service Advisor employer: TN Recruits Careers
Join a large, well-established firm that prides itself on its friendly and supportive working environment. As a Legal Cashier, you'll benefit from hybrid working, excellent benefits, and 27 days' holiday, all while being part of a close-knit finance team that values collaboration and accuracy. This role not only offers stability but also ample opportunities for personal and professional growth within a reputable organisation.
