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For Companies At a Glance
- Tasks: Lead exciting B2B marketing campaigns and drive digital engagement for a major client.
- Company: Join TMW, a creative agency with a global reach and a people-first culture.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact in a dynamic environment while developing your marketing skills.
- Qualifications: Proven experience in campaign management and strong communication skills required.
- Other info: Be part of a supportive team that values creativity, curiosity, and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Senior Account Manager who will be seconded directly to one of our biggest clients. You will be at the heart of a busy B2B marketing team, working on successful commercial campaigns to help our client as a business, driving a ‘digital first\’ agenda. You will be responsible for the day-to-day running of your projects, with oversight from other team members.
This role is for a fixed term contract of 6 months initially, with a possibility to extend. You will be required to be in person at the office (SE1) two days a week.
What You Will Do
- Deliver outstanding marketing communications to the customer base, driving commercial benefit, customer satisfaction, and engagement, whilst ensuring customer experience is at the heart of all activity.
- Liaise with various stakeholders across the business and lead the delivery of communications via a range of channels including Email, SMS/MMS, and RCS, with a clear focus on driving digital behaviours.
- Comfortably report and produce weekly trading updates and regular commercial reviews with proposals, actionable insights, clear progress, recommendations, and a robust delivery plan while working towards KPIs around upgrade and churn performance, campaign performance (open rates, CTR, product penetration, NPS), and increasing customer lifetime value.
- Be motivated to learn and develop as an account handler.
- Lead projects independently and be responsive to internal requests and timelines.
Requirements
- A proven track record in scoping campaigns, ensuring the creation of accurate resource plans, and the ability to keep projects on track and within budget.
- Ability to write engaging and informative briefs that clearly communicate the activity taking place and the desired response.
- Attention to detail, ensuring an excellent standard of delivery by providing actionable and structured feedback and making sure activity reflects brand strategy, tone of voice, and is legally compliant.
- Take initiative to test and learn to positively influence deliverability and customer impact, driving a culture of continual improvement.
- Be creatively innovative and identify new opportunities to deliver compelling marketing executions whilst thinking strategically and operationally.
- Strong communication skills, being a calm, clear, and confident communicator with the ability to build trusted relationships with internal teams and third-party partners.
- A ‘can-do / go-getter\’ attitude with the ability to make things happen.
- Highest level of organisational skills with the ability to prioritise multiple tasks from different stakeholders and operate within a fast-paced, highly competitive environment.
- Experience working on CRM across multiple channels. Telecommunications experience is beneficial, but not essential.
Benefits
This is us… The TMW story is born out of the many successes we\’ve created for our clients over the past 30 years, and now encompasses offices in London and Bristol with clients all over the world. We create ideas that move people. We believe that ideas should work everywhere and that brilliant results are what really matter. We combine deep digital and advertising expertise, a strong heritage in CRM, and award-winning creativity to make it all happen.
TMW is proudly part of UNLIMITED, a fully integrated agency group with human understanding at its heart. Through our Human Understanding Lab, we uncover behaviour-led insights that power performance and create a genuine business advantage for our clients.
What We Value
Together, we put people first and believe our values make us who we are.
- Give a Damn: We care about each other, our clients, and our work. This shines through everything we do.
- Be Brave: We believe in challenging each other, standing up, and speaking out. We believe in trying new and difficult things to make ourselves and our work better.
- Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us.
- Take Pride: We are open, accepting, and inclusive, and we support each other on our journey to reach our true potential.
Seniority level
- Associate
Employment type
- Contract
Job function
- Sales and Business Development
Industries
- IT Services and IT Consulting
#J-18808-Ljbffr
B2B Senior Account Manager employer: TMW
Contact Detail:
TMW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values and recent campaigns. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of a Senior Account Manager. Highlight your ability to drive digital behaviours and deliver outstanding marketing communications.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace B2B Senior Account Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Senior Account Manager and how you can contribute to our client's success.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience. We love seeing how your skills align with the job description, especially in areas like campaign management and stakeholder communication.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so make sure your application is easy to read and gets straight to the heart of your achievements and how they relate to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TMW
✨Know Your Client
Before the interview, do your homework on the client you'll be working with. Understand their business model, recent campaigns, and challenges they face. This will not only show your interest but also help you tailor your responses to demonstrate how you can add value.
✨Showcase Your Communication Skills
As a Senior Account Manager, strong communication is key. Prepare examples of how you've successfully liaised with stakeholders in the past. Be ready to discuss how you’ve crafted engaging briefs and delivered impactful marketing communications that drove results.
✨Demonstrate Your Project Management Prowess
Be prepared to talk about your experience in managing multiple projects simultaneously. Highlight specific instances where you kept projects on track and within budget, and how you handled any challenges that arose. Use metrics to back up your success!
✨Embrace a Growth Mindset
The role requires a ‘can-do’ attitude and a willingness to learn. Share examples of how you've taken initiative in previous roles to test new ideas or improve processes. This will show that you're not just reactive but proactive in driving success.
